We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save Saved
You added Microtel Inn & Suites by Wyndham Chili/Rochester Airport to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Microtel Inn & Suites by Wyndham Chili/Rochester Airport
2.0 of 5 Hotel   |   3258 Chili Avenue, Chili, NY 14624   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save 15%; Earn 500 Points
Ranked #1 of 1 hotels in Chili
Silver Spring
1 review
“Good value”
4 of 5 stars Reviewed March 6, 2013

Our stay at the Microtel Inn in Chili, NY was an excellent experience. It was very inexpensive, clean, efficient and pleasant.

I do not believe this hotel will survive unless it raises its prices since they were only $145 for two nights.

I feel sorry for the woman who ran the front desk, handled the breakfast buffet and managed the switchboard all at one time. Can't be done for very long that way. She should get an assistant.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelChili, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester Airport, responded to this review, March 7, 2013
Thank you for taking the time to write a review of our property. I appreciate your comments about our prices and how you feel its inexpensive for what we offer. We do believe we have a great product but we like to keep our prices where all guests are able to enjoy a clean and customer service oriented hotel. In regards to your staffing concern, I believe it was myself who you are mentioning. It was a busy day and I do have an assistant who was on vacation that week. We hope to see you again when you are in the area. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

329 people have reviewed this hotel

Traveler rating
    185
    109
    28
    3
    4
See reviews for
194
46
19
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Cambridge
1 review
3 of 5 stars Reviewed March 6, 2013

We had a good time except found little hairs in bathtub, so gross. At 2am we were woken up to two men screaming in the room beside us, one was in the room and one was in the hall. They woke up my kids and I had to get up and tell them to be quiet. When I told front desk in the the morning she just said "oh". No manager spoke with us or tried to compensate us. We thought that was poor service. You have no comfortable which is odd, it's cold without one. The tv worked great but very small for the size of the room.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelChili, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester Airport, responded to this review, March 7, 2013
Thank you for taking the time to write a review of our property. I apologize for the inconvenience you experienced during your stay. In regards to your comments, we value cleanliness as one of our top priorities, and as you can tell by the other reviews, what you experienced was a rare occurence. I do apologize and I have addressed your comments with the housekeeping department. Concerning the noise, we do try our best to keep guest noise at a minimum but there are some instances where guests disregard our "quiet time" policy. And in regards to a comforter on the bed, every bed has one. We use triple sheeting and the comforter is in between two flat sheets and is not seen on top. We hope that if you are in the area again that you will give us another try. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Welland
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 2, 2013

While this hotel is a "budget" hotel, it sure does not feel like one. The property was clean and fresh and our room had the amenities of a much more expensive hotel.

The room was a bit small and unfortunately we had a room next to the elevator so t was a bit noisy...but all in all, our stay was excellent!

(And to be fair to the hotel, we did not ask to be moved. It looked to be sparsely populated and we had unpacked and did not expect the level of noise we later encountered.)

One concern was the lack of snow removal in the parking lot. You would think that living in Rochester suh a property would be prepared for lake effect snow. In fact, we had to shovel, as did many others, especially those who may have travelled from the airport and had their cars plowed in while away.

A couple of nice touches that while small mean a great deal: access to a printer in the lobby, complimentary cookies at the front desk, and ice water with lemon available throughout the day.

Bottom line: Well done! We found the location to be great for our purposes with convenient shopping and quick access to downtown. All in all, excellent value!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelChili, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester Airport, responded to this review, March 5, 2013
Thank you for writing a review of our property and for your detailed comments. We are pleased that you enjoyed your experience. In regards to the plowing, I have personally addressed your comments to our snow plow company and made them aware of the impact it had on our guests. We hope to be of service to you again in the future. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo
1 review
4 of 5 stars Reviewed February 27, 2013

Our youth group stayed in this hotel, using multiple rooms. The service is wonderful. The workers are helpful, and make everything so easy. The hotel is clean and comfortable. There is a refrigerator in each room, which is extremely convenient. The breakfast is small but serviceable, and kept up by the staff. The price makes it a very affordable option. We come back to this hotel every year and are always pleased.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelChili, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester Airport, responded to this review, March 5, 2013
Thank you for taking the time to write a review of our property. We appreciate the kind words and the acknowledgment of our staff and their efforts. We hope to serve your group again next year when you are in the area. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Microtel Inn & Suites by Wyndham Chili/Rochester Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Microtel Inn & Suites by Wyndham Chili/Rochester Airport

Address: 3258 Chili Avenue, Chili, NY 14624
Phone Number:
Location: United States > New York > Finger Lakes > Chili
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Chili
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Chili/Rochester Airport 2*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Orbitz, Wyndham, Hotels.com, Priceline, BookingOdigeoWL, Despegar.com and Tingo so you can book your Microtel Inn & Suites by Wyndham Chili/Rochester Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Microtel Inn & Suites by Wyndham Chili/Rochester Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.