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“Fun Night Away” 4 of 5 stars
Review of Sheraton At The Falls

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Sheraton At The Falls
3.5 of 5 Hotel   |   300 Third Street, Niagara Falls, NY 14303   |  
Hotel amenities
Ranked #4 of 50 Hotels in Niagara Falls
GreenLeadersBronze level
Oakville, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fun Night Away”
4 of 5 stars Reviewed yesterday NEW via mobile

Great location for a one night romantic getaway including an evening at the casino. On site restaurant and Starbucks. Great service. Clean rooms. Nice big shower. Casino across the street with a Tim Horton - which was perfect for breakfast. Will definitely return.

Stayed February 2015, traveled as a couple
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562 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
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English first
Toronto, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We were there Feb 20-23/15 and found the hotel to be stellar. The front desk was efficient and kind. My husband mentioned that it was my birthday, and they slipped a gift vouchers for Starbucks and the sweet shop under our door....how very thoughtful and nice. We love the green option; they give you gift cards for not having your room cleaned every day....there were plenty of towels and toiletries so we didn't need it...we just put our garbage outside of the room door daily. It is very clean, beds most comfortable, lovely toiletries and just and all around great place to stay if you are in NF, NY. It is our 'GO TO' place to stay. Just wish they had a hot tub, but the pool is nice.

Room Tip: Have never had a room that wasn't nice!
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Green Features: Excellent 'green option', well explained and good value add bonus of gift vouchers.
  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erie, Pennsylvania
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

This property is a clean and is located perfectly for a Niagara Falls getaway. The staff will meet you with a smile and the location is very clean. This was not my first stay at this property and on each trip my room has been clean, comfortable and well maintained.
We use the fitness center and pool. We also dine in the in-house TGI Fridays and enjoy a few Starbucks coffees as they too are in-house.
Overall, I would recommend this property and there always seem to be packages that can include local hotspots and regional assets as well.

Green Features: Great Green program that you can choose to take advantage of!
  • Stayed March 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Butler, Pennsylvania
1 review
5 of 5 stars Reviewed 6 days ago NEW

It's a great hotel to stay in every respect. It has nicely endowed clean rooms, friendly staff, nice surroundings and location. The lobby has several amenities that make business and leisure stays enjoyable.

Room Tip: Top floor overlooking the casino entry.
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel with clean linen and nice staff who worked upon quick check in process. Went there with my parents in June 2011 and we all loved it. Cost was around $120 per night but seemed reasonable in terms of comfort it offers.
Rooms have view to casino or towards canada side. I got my parents to canada side view rooms. Rooms have big glass window for perfect view of ontario city.

Room Tip: Rooms with a window view towards ontario city are great. One may opt for Casino view rooms as well.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron D, General Manager at Sheraton At The Falls, responded to this review, 1 week ago
Thank you for taking the time to write a review. We are thrilled to hear that you enjoyed your stay with us. We look forward to having you stay with us again soon.
Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I with my family stayed at Shereton At The Falls few months back. We stayed there for two days and enjoyed our stay. The hotel and room was very clean and the staff was also very polite. The water fall park was only at walking distance and the casino was across the street .Many restaurants were around that area so it was at great location. We enjoyed our stay there and would love to stay there again if get another chance

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron D, General Manager at Sheraton At The Falls, responded to this review, 1 week ago
Thank you for taking the time to write a review. We are pleased to hear that your stay was a success. We look forward to having you stay with us again soon.
Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Markham, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Will come back again. Service is great with warm welcome. Upgrade automatically without asking. Club has unlimited snack and drinks. Breakfast also included and always fresh even wake up late in the morning. Highly recommend.

  • Stayed March 2015, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron D, General Manager at Sheraton At The Falls, responded to this review, 1 week ago
Thank you for the wonderful review. We are pleased to hear that your stay with us was a success. We look forward to having you stay with us again soon.
Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton At The Falls

Address: 300 Third Street, Niagara Falls, NY 14303
Location: United States > New York > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Niagara Falls
#2 Green Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
#5 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton At The Falls 3.5*
Number of rooms: 392
Official Description (provided by the hotel):
Sheraton At The Falls is located in the heart of downtown Niagara Falls, NY, directly adjacent to the Seneca Niagara Casino as well as The Conference Center of Niagara Falls. Just footsteps will take you to the brink of the majestic Niagara Falls and Canadian border! Sheraton At The Falls conveniently offers a T.G.I. Friday's, a Starbucks Cafe, and a Sweet Treats Shop off of the main lobby. Guests can relax beside our indoor pool or take advantage of our 24-hour Sheraton Fitness Center. This 3.5 Star property features a business center: The Link by Sheraton, as well as secretarial services. Meeting and event facilities measuring 10,300 square feet include the spectacular Crown Jewel Ballroom. Busk in the comfort of "Sheraton's Sweet Sleeper Bed", and wake to fresh in-room complimentary Starbucks' coffee. Sheraton At The Falls also offers in-room climate control, in-room safes, and high-speed wireless internet throughout the facility. ... more   less 
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Also Known As:
Sheraton At The Falls Hotel Niagara Falls
Crowne Plaza Niagara Falls
Niagara Falls Crowne Plaza

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