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“STAY AWAY” 1 of 5 stars
Review of Budget Inn & Suites at the Falls - Niagara

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Budget Inn & Suites at the Falls - Niagara
1.5 of 5 Hotel   |   9900 Niagara Falls Blvd., Niagara Falls, NY 14304 (Formerly Americas Best Value Inn - At The Falls)   |  
Hotel amenities
Ranked #43 of 53 Hotels in Niagara Falls
hopkinton, ma
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“STAY AWAY”
1 of 5 stars Reviewed August 18, 2012

Our plan was to stay in Niagara Falls for one night. We were getting in late and planned on getting up early to see the falls, so we really just needed a pet friendly place for a couple hours to crash. After pulling into the run down parking lot, we were checked in by a rude employee who seemed bothered that we arrived at 10:30 at night. As we made our way to the room I notice the door and particularly the handle was swarming with bugs. The room did not get any better from there, bugs inside the room along with what I would assume was previous guests items, one towel, double beds instead of the king we booked and one bar of soap. After trying to get settle while touching as little as possible, we needed to take our dog out before she could go to bed. When outside we noticed a man stumble off a bus and clumsily walk his way into the parking lot. He next decided to pee on the run down area next to the entrance. We were on the other side of the parking lot and stayed away assuming he'd make his way down the road. Unfortunately that wasn't the case, the man proceeded to walk into the office and didn't come back out while we were watching which we could only assume meant that he worked at the hotel. This was the grossest place I have ever stayed by far. Thankfully we had a blanket in the car and slept in our clothes to avoid touching any of the bedding. Had we not needed a place for more than eight hours we would have left. Do yourself a favor stay at any other place, the Motel 6 was nice and has no pet fee, its completely worth the extra $25-30. I wish we had read some these previous reviews they mirror our experience fairly closely. We've thought about contacting someone like the board of health it was so bad. Please stay away.

  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 reviews from our community

Traveler rating
    1
    2
    1
    1
    22
See reviews for
8
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Bridlewood
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 30, 2012

Would not stay in this bedbug lice infested place. Pre booked from Oakville and checked out the rooms before checking in. Said they were not suitable for human or animals. Clerk charged for two nights when he said he would not and we didn't even stay there. You will bring home some health problems if you stay at this place. Absolutely disgusting. Pictures are deceiving this place is a dump and looks nothing like the pictures posted.

Room Tip: Anywhere else but this place. Algiers in good
See more room tips
  • Stayed August 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Indiana
1 review
1 of 5 stars Reviewed July 7, 2012

I reserved this room online mainly because it was cheap and we had a dog so it was pet friendly..the clerk did not speak english did not know I had reserved a room had to call owner promised me i would not be double charged and I was. entering room curtains were duct taped to wall stains on wall stains on the sheets door would not close all the way the end tables had stains toilet would not flush carpet was not vacummed very dirty ants all over the room even in the bed trash under the beds condom wrappers in the night stands toilet did not flush room smelt aweful they would not refund anything we paid for 2 nights (actually 4 since we got double charged) didnt even stay for 1 night! we ended up goin to our car then booking at motel 6 for the next night! this place needs to be SHUT DOWN! had to wash all of our clothes because of bugs never again!

Room Tip: go to motel 6 if you want good quality for a good price!
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  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Cajon, California
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 12, 2012

Complete dive. We booked online through Priceline for a king bed at a decent price. We knew we weren't going to be having the best place but for a nights sleep we figured no biggie AND they were pet friendly.
When we got there the place looked completely run downed and unkept. Check in went smoothly but then we were taxed extra. When we asked why we were being taxed on top of the 13% they couldn't provide an answer. It was only an extra $6 but still an unexplainable extra tax????
Rooms had 2 fulls NOT the king we booked online. Rooms were run down.
The room, for me, was gross. I would definitely bring shower shoes and pj's. Sheets had holes, rug looked moldy/old, BRING toiletries for the bathroom, none were supplied. Artwork looked like it had been ripped off the walls. It was a comical stay though.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaverton, Oregon
1 review
1 of 5 stars Reviewed November 23, 2011

This hotel is the worst piece of crap I have ever been to. I traveled to Niagara with my family only to find nothing in the room working. The manager is only concerned about the payment. Since i have booked very well in advance and not in a state to look out for another one with my family, I had to stay. Ok fine ... what if there are few problems, the things which pissed me off were -
1. The clerk / manager is not in a state to fix any of the things.
2. Least they are not ready to reimburse atleast some of the amount.
3. I booked through price line, the photo posted on the site is entirely different that what it actually looks.
4. Like the past review, any review > 1 is a fake, and any below average motel is far better to live than this.
5. The worst part is Priceline also cannot fix this since this is all part of the package.

Room Tip: Please don't spoil your vacation. Any below average motel is far better to live than this.
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  • Stayed September 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
1 review
1 of 5 stars Reviewed August 10, 2011

This place was so bad i have never slept in such a horrible room i would rather sleep in my car... I am not kidding. not worth $52.99 EVER! there is also no pool they say its under RENOVATION but it looks like it hasn't been opened in 10 years. DON'T GO HERE OR YOU WILL BE SORRY. YOU HAVE BEEN WARNED!

  • Stayed August 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 4, 2011

Should be zero, not one. Absolutely the worst motel my wife and I have ever experienced in our 26 years together. We just needed one night before flying out from BUF the next day and wanted to be closer than the Finger Lakes region. but it was a huge mistake to book this terrible place based on cost.

Carpet, bathroom, everything was so gross, it's beyond words. We had to go back to the clerk for towels, which looked really used and dingy. No toiletry items (luckily we had brought our own). My wife couldn't stand the smell and actually had to go outside and sleep in the rental car.

It was slightly cheaper ($20-$30) than one of the recognized chains, but given our awful experience, we now know to book a Motel 6 or other brand name rather than a filthy pit like this place.

Any of the reviews higher than one must be fake...there's just no way they could possibly be true, unless those people are used to living in slums.

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Budget Inn & Suites at the Falls - Niagara

Address: 9900 Niagara Falls Blvd., Niagara Falls, NY 14304 (Formerly Americas Best Value Inn - At The Falls)
Location: United States > New York > Niagara Falls
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #43 of 53 Hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Budget Inn & Suites at the Falls - Niagara 1.5*
Number of rooms: 23
Reservation Options:
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Also Known As:
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Budget Inn And Suites At The Falls - Niagara

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