We booked our room the evening before our stay and when we got there the next day they said the pool was not working. We specifically asked if there was a pool because we were in need of relaxation and we both enjoy swimming. Upon arriving they said pool was not working so we could not use it and we had no cxhoice but to stay here because it was already paid for and you cannot cancel. They informed us we could go to the Sheraton Hotel located somewhere else and use their pool. We were not interested in leaving our hotel and doing this besides the weather outside was about 10 degrees and extermely windy dont want to swim and then go out in that weather. It alsao took about 5 mins to get any hot water in the bathroom to take a shower which was a little annoying. Our experience at your hotel has been way better at other times we have visited and not too sure we will be returning in the future and we usually stay at your hotel 2 ti 3 times a year.
- Official Description (provided by the hotel):
- One block to the Falls, and only a five minute walk to the Seneca Niagara Casino. The Days Inn at the Falls provides comfortable accommodations, family-friendly amenities and superb banquet/meeting facilities - all directly opposite the Falls. The Days Inn provides 168 deluxe guestrooms, indoor pool, game room, satellite TV and movies, on-site Denny's Restaurant and meeting and banquet facilities. ... more less
- Reservation Options:
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- Also Known As:
- Days Inn At The Falls Hotel Niagara Falls