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“Not Pleased” 3 of 5 stars
Review of Days Inn at the Falls

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Days Inn at the Falls
2.0 of 5 Hotel   |   443 Main Street, Niagara Falls, NY 14301   |  
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Ranked #27 of 50 Hotels in Niagara Falls
ROCHESTER
1 review
“Not Pleased”
3 of 5 stars Reviewed January 24, 2013

We booked our room the evening before our stay and when we got there the next day they said the pool was not working. We specifically asked if there was a pool because we were in need of relaxation and we both enjoy swimming. Upon arriving they said pool was not working so we could not use it and we had no cxhoice but to stay here because it was already paid for and you cannot cancel. They informed us we could go to the Sheraton Hotel located somewhere else and use their pool. We were not interested in leaving our hotel and doing this besides the weather outside was about 10 degrees and extermely windy dont want to swim and then go out in that weather. It alsao took about 5 mins to get any hot water in the bathroom to take a shower which was a little annoying. Our experience at your hotel has been way better at other times we have visited and not too sure we will be returning in the future and we usually stay at your hotel 2 ti 3 times a year.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

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1,302 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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HAMILTON
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2013

My mom, daughter and I stayed one night at the Days Inn, and were all very happy with the room and experience. An on-site Denny's made this hotel almost perfect for us! The only issues were the rather noisy door slams and heavy footsteps we could hear starting quite early and the sheer curtains which let in too much light both night and morning. I'll bring my earplugs and sleep mask next time - but DO plan on coming back again. Lovely indoor pool, too.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn at the Falls

Address: 443 Main Street, Niagara Falls, NY 14301
Phone Number:
Location: United States > New York > Niagara Falls
Amenities:
Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 50 Hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn at the Falls 2*
Number of rooms: 168
Official Description (provided by the hotel):
One block to the Falls, and only a five minute walk to the Seneca Niagara Casino. The Days Inn at the Falls provides comfortable accommodations, family-friendly amenities and superb banquet/meeting facilities - all directly opposite the Falls. The Days Inn provides 168 deluxe guestrooms, indoor pool, game room, satellite TV and movies, on-site Denny's Restaurant and meeting and banquet facilities. ... more   less 
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Also Known As:
Days Inn At The Falls Hotel Niagara Falls

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