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“Eaten alive by bedbugs!!!” 1 of 5 stars
Review of Howard Johnson Closest to the Falls and Casino

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Howard Johnson Closest to the Falls and Casino
2.0 of 5 Hotel   |   454 Main Street, Niagara Falls, NY 14301   |  
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Ranked #25 of 51 Hotels in Niagara Falls
Elizabeth, New Jersey
1 review
“Eaten alive by bedbugs!!!”
1 of 5 stars Reviewed November 24, 2012

We had to go somewhere else in the middle of the night.
Our mattress was infested by bedbugs and literally they had eaten us alive!
I've got 15 bites all over my arms and behind my neck, my girlfriend on the shoulder!
Is it that enough?
Good luck!!!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hojo00139, General Manager at Howard Johnson Closest to the Falls and Casino, responded to this review, November 28, 2012
Thank You for taking the time to post a review of The Howard Johnson Hotel on TripAdvisor.
We are sorry you had a negative experience and have taken the necessary steps to ensure future guests have a comfortable stay at our Hotel. Howard Johnson Hotel in Niagara Falls, NY takes this matter very seriously and has a professional company that responds quickly and efficiently. The company also inspects the Hotel on a regular basis. Thanks again for posting a reply

Sincerely,
Steve
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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578 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed November 17, 2012

This stay was for my daughter & husband and talking to her everything was fine..Loved the pool, nearnest of the falls, and the casino.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GREGORY
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 25, 2012

The hotel was outdated and showed its age.
We were on the 3rd floor and the hallway and room had an odor that wouldn't go away, even with the window open. It smelled like smoke and some kind of industrial cleaner.
For the money we could have stayed in a nicer hotel on the Candian side of the Falls and next time probably will.
This room should have been 1/2 the cost, but at this rate I expected better!

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hojo00139, General Manager at Howard Johnson Closest to the Falls and Casino, responded to this review, October 26, 2012
Thank You for taking the time to post a review of our Howard Johnson Hotel in Niagara Falls, NY. We pride ourselves in providing clean comfortable rooms at a reasonable rate with friendly service. I am sorry we fell short of our goal and you had a negative experience. Our third floor is the designated smoking floor which accounts for the odor. I have spoken to the maintainence department regarding the odor and we are looking into different ways of controlling it. I understand your concern and will take action to fix the problem. Thank you for your comments as they help us serve our guests better.

Sincerely:

Steve
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Closest to the Falls and Casino

Address: 454 Main Street, Niagara Falls, NY 14301
Phone Number:
Location: United States > New York > Niagara Falls
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 51 Hotels in Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Howard Johnson Closest to the Falls and Casino 2*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome Affordable comfort in the heart of Niagara Falls. Niagara's Howard Johnson - Closest to the Falls and Casino. We are just a short stroll to the Famous Falls, Maid of the Mist, and Cave of the Winds - all one & 1/2 blocks from the hotel! The Seneca Casino is just a three block walk80 spacious rooms, including luxurious jacuzzi rooms, all with free wireless internet access. Whether you crave adventure, sightseeing, gaming, romance, shopping, hiking, or fishing Howard Johnson Hotel can accommodate you. An Eco-friendly property. Hotel Highlights: Free Wireless High Speed Internet Access in all rooms and on site Packages available (click package tab above), King Jacuzzi rooms, Smoking rooms, Indoor heated pool/sauna, In-Room Safes, Free Parking, Helicopter Tours and Sightseeing Tours On-Site, Retro Game Room, Handicapped rooms. ... more   less 
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Also Known As:
Howard Johnson Closest To The Falls Hotel Niagara Falls
Howard Johnson Niagara Falls
Niagara Falls Howard Johnson

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