The Holiday Inn Niagara Falls has served this guest starting in October,1987 fo my first stay here for Niagara University Alumni Weekend. 25 years later,it has served this Platinum Priority Club guest with tremendous appreciation. Stayed on a gift certificate in room 704. Was a lovely suite with a bedroom and a living area. Has 2 TV sets, refigerator,microwave, a sofa, and a carpeted living area and an allergen proof floor at the entrance.
The strength of this hotel has always been its excellent service, cuisine, management, and housekeeping, My room was ready at 1 p.m. and expertly served by housekeeping. Tina at the Front Desk checked me in with warmth and appreciation for my return business. Mary Greenfield, the Front Office Manager, remembered me from my October, 2009 stay and suggested that I try the pot roast for dinner in their Peppertree Restaurant. It turned out to be a great choice.
The Management Team at this hotel is exceptional. Sharon Hauser, the GM has been here for my 2005-2009 stays,along with one this July.Gayle Nowak, the Asst. GM, Terri MacDonald Gale,the Director Of Sales, and Michelle Spaeth, the Sales Coordinator have worked with me before and will return to the hotel from 1/1/13-1/4/13 because of all of their many efforts for me.
Their Peppertree Restaurant (see separate review) is much better than your average Holiday Inn Restaurant. Their Louisiana Gumbo Soup and Pot Roast were well-served by Dan and Kayla was an exceptional hostess and server as well.
The Holiday Inn Niagara Falls can best be described as a hotel that has always exceeded my expectations. The stay was a tribute to the many employees that have served me well over the years. It was also memorable to see some of the staff dressed up for Halloween as well-they have a tremendous spirit and enthusiasm for the guests. Please find out for yourself how outstanding the Holiday Inn Niagara Falls is by staying there and seeing first hand how caring and supportive a hotel staff can possibly be.
- Also Known As:
- The Holiday Inn Niagara Falls Hotel Niagara Falls
- The Holiday Inn Niagara Falls Hotel
- Holiday Inn Niagara Falls
- Niagara Falls Holiday Inn
- Four Points Niagara Falls
- Official Description (provided by the hotel):
- Our Niagara Falls hotel offers the perfect location on the New York and Canada border Welcome to the Holiday Inn Niagara Falls hotel. Located at the Ontario, Canada and New York border, our hotel at Niagara Falls is close to not only the falls but many other area attractions as well. Leisure travelers can enjoy our location because of its close proximity to the Niagara Falls. Our hotel puts you right at one of the most beautiful wonders of the world. Other attractions within five miles of our property include downtown Niagara Falls, the Maid of the Mist Boat Tour, Goat Island, Cave of the Winds, the Niagara Scenic Trolley and the Aquarium of Niagara. In addition to its close proximity to area attractions, our hotel near Niagara Falls is also close to many corporations, including the New York Power Authority, Americom, Noco Energy and Olin. In addition, the Niagara Falls International Airport (NIA) and the Buffalo International Airport (BUF) are less than 15 miles from our hotel. If you're looking for a family hotel in Niagara Falls, you've come to the right place. Our accommodations have your comfort in mind with amenities that include a heated, indoor pool and a fitness center. Other amenities include an on-site restaurant, a 24-hour business center and complimentary high-speed Internet access. When looking for the best Niagara Falls hotel, end your search at the Holiday Inn Niagara Falls. ... more less
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