This being our first visit to Niagara and being a last minute "Spring Break Fling" we decided not to make reservations in advance. We figured we would just find a nice location when we arrived. We got lucky at our first stop.

We were given a room on the top on the falls side of the building. It had a great view both day and night. It was a great deal and very clean. Our room had hard flooring versus carpet- I loved that idea.

The hotel also had a great pool, which the kids loved- watch the chlorine though very strong- took the color right out of my sons pants. A connected restaraunt was good and kids ate free with paying adult- menu was a bit limited and expensive. They also had a small lounge- which was also nice.

The only real down sides were that the room had very few electric sockets for charging cell phones and other gadgets and the game room had several video games that didn't work. The bathroom sink was also slow to drain but the shower was great and had no problems draining

I come in to this hotel from Virginia, USA. family of 4.
First no direction to parking given. We had to figure out how to find parking and move n t hotel through a back door.
Checked n to room. Bathroom full of hair on e floor and bathtub. 3 big bugs crawling in bathroom and ne coacroach on the room ceiling. Nasty smell from bathroom. One of my kids almost vomited. I called front desk and asked for supervisor and the response I got was " oh they left for the day...No supervisor is here t help you" I asked the front desk person to come up tothe room to inspect.He could care less and kept saying oh The max I can do is Change the room. We could not make a same day other reservations so we had to stay in the second room.
Breakfast time was a disaster. I went to the " included" buffet but was told oh you need a voucher. I went back to front desk and asked for the voucher, I was told you should have received the voucher, so you don't have it.? And this went on and on for 5 minutes. Now breakfast buffet is only bacon or pancake. We ended up paying for a breakfast since we used the menu for different food choice.
Housekeeping: twice open on us the room door withou knocking. All we you get oh. Thought it wasa different room.
Door key stops working every time you lave your room. As if I wanted to see front desk staff every time I get back to my room.

Lobby area is so smelly that I literally threw up one time.


Please don't waste your money. The Area is full of highly rated hotels.

We stayed there over the 4th of July holiday and had a wonderful experience. The staff was so very friendly and gave top notch service, from the front desk person to the maids, it couldn't have been better service.

The furniture in the lounging area near the pool was a little tired looking but the pool area is larger than most.

Our room was quite large with two great queen beds and nice linens. A nice flat screen tv, easy chair, and desk. The bathroom was adequate and clean with nice bath products. I love the laminate floors in the hotel room because of my allergies.

There aren't a lot of restaurants in the area, other than Indian cuisine. We didn't try the hotel restaurant and wished we had.

I would highly recommend this hotel to anyone. The location is great and free parking which is hard to find there. I'm really surprised at the negative comments, but I do agree that the elevators and halls are not as cool as they could be.

Loved this hotel - I am surprised to see all of the negative comments. Hotel was very clean, quiet, staff was extremely friendly and helpful. Location was awesome! The only negative thing I can say is that the hallways and elevators did not have air conditioning. I highly recommend staying at this hotel!