We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“So close to the falls!” 4 of 5 stars
Review of Comfort Inn The Pointe

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Comfort Inn The Pointe to your Saves list
Comfort Inn The Pointe
2.0 of 5 Hotel   |   1 Prospect Pointe, Niagara Falls, NY 14303   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #7 of 50 Hotels in Niagara Falls
Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“So close to the falls!”
4 of 5 stars Reviewed May 9, 2014

I went to Niagara Falls with friends from work, and was very happy staying here. If you are going to be staying on the U.S. side - this is the place. You are literally just across the street from Niagara Park. I could look out the window, and see the rapids through the trees! Not a great view, but wasn't expecting it, so all the better.
The front desk staff are friendly and very helpful. The breakfast was good, the rooms were clean and comfortable, and there was free WiFi. I would highly recommend this hotel.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

521 reviews from our community

Traveler rating
    138
    237
    110
    27
    9
See reviews for
188
204
22
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Norwich, United Kingdom
Top Contributor
53 reviews 53 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 4, 2014

I have stayed here before many years ago. I got the hotel out of the hotel coupon book as being the closest to the US side of the falls, I didnt relaise until i got there that it was the same hotel as before.

Helpful reception staff, nice room, decent car park. What more you could you need ?

  • Stayed April 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, May 5, 2014
So glad you found your way back to visit us again. Thank you for your compliments on our staff and facilities. Hope you will be back yet again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2014

I had previously stayed numerous times at Comfort Inn The Pointe including my stay for my honeymoon in February 2014. I was very impressed with the service you provided and the management team was expectational. I have already booked my next stay in May of this year for a few days and I'm sure I will receive the best service like usual. im hihly recommend this hotel to all Niagara visitors. Thank You.
Vladimir B. Toronto

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, May 5, 2014
Thank you for being one of our frequent guests - that in itself is the best compliment we could ask for. Your kind words and continued patronage is most appreciated. We look forward to your visit in May
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nijmegen, The Netherlands
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 1, 2014

This hotel is very close to the (American side of the) Falls and all restaurants are close. The rooms are fine, the staff are fantastic, but the breakfast was a bit disappointing... Yes, those waffles do make up for a lot, but fresh bread with some ham or cheese would have been nice. And plastic plates, cups and cutlery? Come on...

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, May 2, 2014
Thank you for your compliments on our location, accommodations and mostly our staff. We take great pride in providing exceptional service to our guests. I am sorry you were a bit disappointed in the complimentary breakfast - your suggestion for additional meat and cheeses will be evaluated.
We hope to have you as our guest again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cooperstown, New York
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 21, 2014

The hotel is very conveniently located for the US side of the Falls but to really see Niagara you have to walk across the bridge to Canada where the views are amazing! Very friendly and helpful staff. Only problem was the location of our room which was opposite the lift (elevator) and next to the ice machine which were two noisy distractions. Breakfast buffet was good, especially the DIY waffles.

Stayed April 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, April 22, 2014
Thank you for taking the time to write a review. I am glad that you found our location to be convenient to the American Falls, and walking distance to the Canadian side. Glad you enjoyed the breakfast buffet.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ajax, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 18, 2014

I booked this stay at the last minute when my children's dance competition schedule changed.
The hotel we were previously booked at wanted to charge us essentially the same price for 2
nights that we were previously going to pay for 3 nights, so I cancelled the reservation.

I am so glad I did. The Comfort Inn The Pointe was perfect!! It was so close to everything
that once we parked the car (for free) in the hotels lot, we only drove it once to go to the outlet
mall. Everything else was minutes away on foot, the falls are right out back, the Conference
Center is a five minute walk, as is the Casino.

Breakfast (included) was decent. A good selection of cereals, bread, muffins, danishes, scrambled eggs, sausage, boiled eggs, yogurt and a waffle maker. There was also a selection of fruit available.

There is no restaurant on site, but as previously mentioned everything was minutes away. We had dinner the first night at TGIF's, just up the street which was okay, and the second night we walked up to the Casino and went to the buffet which was quite good.

I can't say enough about the staff, everyone was so friendly and accommodating. When the kids decided to somehow soak every towel in the bathroom, we had fresh clean ones within 5 minutes
after I called the front desk.

Our room was on the 6th floor with a great view of the Niagara Falls, Ontario, skyline. It was newly renovated and included a large flat screen TV with full HD. Yes, full HD, and free WIFI that worked well. The room was not overly big with the two queen sized beds, but it was fine for the 4 of us, and very clean.

Again, I am so glad we cancelled our other reservation and found The Pointe!!

We will be back!!

Room Tip: The 5th and 6th floors are newly renovated. The odd numbered rooms face the river and the Canadian s...
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, April 22, 2014
We are so pleased that you found us and decided to stay ! Thank you so much for the compliments and recommendations - they are most appreciated. I hope that you will come back and stay with us again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 15, 2014

This place next to the falls in walking distance from Seneca casino.The room was very clean good people at the front desk.The breakfast was big they had waffles they had scrambled eggs sausage cereal for the kids yogurt. I would definitely go there again.

Stayed April 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review, April 22, 2014
Thank you for the compliments. We are so please that you enjoyed our breakfast - the waffles are always a hit. We hope that you will stay with us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Comfort Inn The Pointe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn The Pointe

Address: 1 Prospect Pointe, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#6 Romantic Hotel in Niagara Falls
#7 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn The Pointe 2*
Number of rooms: 116
Official Description (provided by the hotel):
The Comfort Inn "The Pointe" is ideally located at the entrance to the Niagara Falls State Park; it is the closest hotel to the Falls itself, a mere 400 yards from the brink of the majestic American Falls. The hotel is within walking distance to the Conference & Event Center Niagara Falls, the Niagara Falls Culinary Institute and the Seneca Niagara Casino. All of Niagara Falls attractions are within walking distance from our hotel, including the Maid of the Mist boat tour, Cave of the Winds, Goat Island and the Rainbow Bridge to Canada. We are only a short drive from the New York Power Authority's Power Vista, Historic Lewiston, Artpark, Old Fort Niagara, the Niagara Wine Trail and most of Niagara County's other attractions. All rooms feature complimentary wireless internet, 37 inch flat screen televisions with premium TV and movie stations. Many rooms offer splendid views of the thundering rapids, the State Park or the Canadian skyline. We offer all of our guests a complimentary hot breakfast buffet each morning available from 7am to 10am. We look forward to welcoming you to Niagara USA and the Comfort Inn "The Pointe" very soon. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Choice Hotels, Expedia, Priceline, TripOnline SA, Hotels.com, Despegar.com, Odigeo and Tingo so you can book your Comfort Inn The Pointe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls

Owners: What's your side of the story?

If you own or manage Comfort Inn The Pointe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.