We chose to stay at the Comfort Inn The Point for a couple nights over a weekend that included catching a show at the Seneca Casino, and a lot of shopping. As a ‘basic’ hotel, the CITP was perfectly adequate in every way, and, by the same token, utterly unexceptional as well. How does on judge a hotel when both aspirations and expectations are modest? The room appeared to be clean, with only a bit of tatter showing here and there. Everything worked, although the bathroom fan sure was noisy. The bed comes with those little “euro’ pillows, which both my wife and I hate, we actually picked up a couple of low end regular pillows when we were out in a discount department store. The television is indeed a flat screen (42 inch, I think); however, many of the channels were fairly fuzzy analog. I couldn’t find an –on-screen channel guide anywhere, so the only option was to ‘video-walk’ through the 30 or o channels. We had no issues with the wifi internet connection.

The public areas were, being polite, functional, if not inspiring. The lobby was utilitarian in the extreme, with no furniture whatsoever; it might have been just as well, as the sofas adjacent to the elevator “lobbies” looked pretty tired, albeit sound. The gift shop appended to the lobby was sparsely stocked; on the other hand, its mere existence was a pleasant surprise. A security guard was stationed near the front door in the evenings. The included breakfast was in the basement, presumably in a converted meeting room…one felt like they were approaching, if not in, the bowels of the hotel getting to it. Once there, an adequate breakfast of scrambled eggs and round sausage was offered, along with the typical selection of a couple of cereals, a waffle iron, yogurt, pastries, and fruit.

In terms of location, it’s probably a lot better in July or August, when the falls themselves have more appeal, as the hotel is very close to the American falls. However, in the context of a mid-November shopping and gambling trip, there’s less appeal. I may also be bitter, because we were given a “city-view” room, where city view means parking lot, an abandoned 70s-style building, a horror house plastered with for sale signs, and the Seneca Casino, 500 yards further. Said casino, and the Bear’s Den was, for us, about an 8 minute walk. There is no shopping particularly close to CITP; the outlet mall is about 12 minutes away by car.

We got what we expected: an adequate hotel at a mid-range price within that market space between the more interesting Seneca Hotel and Giacomo on one hand, and the highway-side Super 8’s and EconoLodges on the other.

We chose this hotel for its proximity to falls and park and it is the closest hotel to the attractions. The room was average in every way, amenities and cleanliness; but somewhat tired and will need some work in the not too distant future. Elevators were few, slow, and heavily used.

The breakfast room was very full of people each day but it had adequate supplies and acceptable staffing. The food selection and quality was slightly above average.

When you drive up, it doesn't give the appearance of a nice hotel but once inside I think its quite nice. It is literally steps from the Niagara Falls State Park. I have stayed here probably 4 to 5 times now as I am in Niagara Falls for business quite often. I pretty much always choose this hotel now because of its location and the staff are quite polite. The rooms aren't spectacular and could probably use some updating but they are very nice and comfortable. I always sleep very well there. Issues I have with the stay there isn't really the hotels fault, for example there aren't many close by places to eat or shop within walking distance except a Hardrock Cafe. But this is only because the city of Niagara Falls seems to be suffering in this bad economy so much is closed on the New York side and its certainly not the hotels fault. The breakfast that the hotel offers every morning is awesome! I love the waffle irons! It is really nice to be able to eat breakfast at the hotel instead of trying to buy it elsewhere. It is close enough to all major attractions and affordable. I would reccommend staying here to anyone, its not fancy by any means but it is a very comfortable place to stay.

Booked for 1 night and it was a great location as this is the american side of the falls and its not crazy with people trying to grab your money. The Hotel is old but serves the purpose. Staff at the front desk very pleasent and helpful, they seemed to like their jobs which is hard to find these days. The breakfast was good and alot of choices to be made and left feeling good. Then a walk around Niagara Park to see a goo part of the falls. Very pleased - and hope to return soon