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Comfort Inn The Pointe: Traveler Reviews

2.0 of 5
1 Prospect Pointe, Niagara Falls, NY 14303
Hotel amenities
Comfort Inn The Pointe
Ranked #8 of 48 hotels in Niagara Falls
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301 reviews from our community

Traveler rating
    68
    130
    77
    20
    6
See reviews for
Families
105
 
Couples
121
 
Solo
12
 
Business
4
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Toronto, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“GREAT LOCATION”
4 of 5 stars Reviewed November 12, 2012

Booked for 1 night and it was a great location as this is the american side of the falls and its not crazy with people trying to grab your money. The Hotel is old but serves the purpose. Staff at the front desk very pleasent and helpful, they seemed to like their jobs which is hard to find these days. The breakfast was good and alot of choices to be made and left feeling good. Then a walk around Niagara Park to see a goo part of the falls. Very pleased - and hope to return soon

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Deb9088 about Comfort Inn The Pointe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Dora, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“great location, unfortunately had to stay here”
2 of 5 stars Reviewed November 6, 2012

Location, location, location for this one is the key word. It was pricer than I expected from internet reviews but not feasible to drive across to Canadian side for my stay. It does need tremendous updating, staff had challenges with hospitality and security in the area was questionable. But great access to walking to sights both in Canada and USA.

Room Tip: definitely not on ground level as housekeeping routinely aires out room by opening windows and they...
See more room tips
  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Susan H about Comfort Inn The Pointe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Perfect for visiting the Falls”
4 of 5 stars Reviewed November 5, 2012

This Comfort Inn doesn't look like much from the outside and, in fact, is a typical motel, but its location within 5 minutes walk to Niagara Falls can't be beat. It is essentially just across the street; so if you should decide you want to stroll out and see the Falls lit at night, you can do it. The staff at the front desk were friendly and helpful, as were the staff manning the more than adequate complimentary breakfast. The rooms were clean and the price was reasonable.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask juliette41_11 about Comfort Inn The Pointe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Top Contributor
58 reviews 58 reviews
36 hotel reviews
Reviews in 43 cities Reviews in 43 cities
45 helpful votes 45 helpful votes
“A great hotel for visiting Niagara Falls”
5 of 5 stars Reviewed October 24, 2012

We visited the falls in the last week of September and found everywhere comparitively quiet, which was great for us. The hotel was excellent, a short walk from the falls, a short walk to the Rainbow Bridge and very good value for money.
We were made very welcome on arrival and found our room to be spacious, very clean and from our window we could see the spray rising up from the falls. Breakfast was good with the usual selection of pastries and cereals, etc. The staff were always friendly and helpful and often took time to have a chat with you.
Due to the position of the hotel we only needed the car once during our stay and that was to go to the Niagara Falls Gorge which is about a ten minute drive away.
To get to the falls from the hotel it is just a case of crossing the road, going into the park where paths lead to Goat Island.
The Canadian side probably has the best overall views but you always feel as though you are in a city where as walking out of the hotel on the American side you are in the park and it feels like the countryside.
I would certainly stay at the Comfort Inn if visiting the falls again.

Room Tip: Top floor, on the side of the hotel facing the park
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kayak22 about Comfort Inn The Pointe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“If convenience is your top PRIORITY!”
2 of 5 stars Reviewed October 21, 2012

I stayed at the Comfort Inn for one night as our preferred B&B was running full. The location of the hotel is superb as it's located right beside the Niagara Falls park. You can walk around the park and enjoy the sight and sounds of the Falls.

However, the cleanliness of the hotel is really not up to standard. The bedsheets looked crumpled although they were nicely tucked under the mattress. There was coffee in the coffee machine which was obviously left behind by the previous guests. The carpet in the room did not look clean. Walls were not sound-proof, we could hear people talking and laughter from the next room.

I have to give credit to the staff at the reception desk especially a blonde middle age gentleman. I regretted not asking for his name. He gave us very precise instructions to go around and offered us free shuttle tickets to the outlet mall. Breakfast was a simple fare but good enough for us. If you are willing to compromise a little on room cleanliness, Comfort Inn can be considered.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Comfort Inn The Pointe

Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Hotel
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls
Address: 1 Prospect Pointe, Niagara Falls, NY 14303
Region: United States > New York > Niagara Falls
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Wheelchair access
Hotel Style:
#8 Family Hotels in Niagara Falls
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Comfort Inn The Pointe
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