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“GREAT LOCATION” 4 of 5 stars
Review of Comfort Inn The Pointe

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Comfort Inn The Pointe
2.0 of 5 Hotel   |   1 Prospect Pointe, Niagara Falls, NY 14303   |  
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Ranked #7 of 48 Hotels in Niagara Falls
Toronto, Canada
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“GREAT LOCATION”
4 of 5 stars Reviewed November 12, 2012

Booked for 1 night and it was a great location as this is the american side of the falls and its not crazy with people trying to grab your money. The Hotel is old but serves the purpose. Staff at the front desk very pleasent and helpful, they seemed to like their jobs which is hard to find these days. The breakfast was good and alot of choices to be made and left feeling good. Then a walk around Niagara Park to see a goo part of the falls. Very pleased - and hope to return soon

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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481 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Mount Dora, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 of 5 stars Reviewed November 6, 2012

Location, location, location for this one is the key word. It was pricer than I expected from internet reviews but not feasible to drive across to Canadian side for my stay. It does need tremendous updating, staff had challenges with hospitality and security in the area was questionable. But great access to walking to sights both in Canada and USA.

Room Tip: definitely not on ground level as housekeeping routinely aires out room by opening windows and they...
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  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 5, 2012

This Comfort Inn doesn't look like much from the outside and, in fact, is a typical motel, but its location within 5 minutes walk to Niagara Falls can't be beat. It is essentially just across the street; so if you should decide you want to stroll out and see the Falls lit at night, you can do it. The staff at the front desk were friendly and helpful, as were the staff manning the more than adequate complimentary breakfast. The rooms were clean and the price was reasonable.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Top Contributor
82 reviews 82 reviews
47 hotel reviews
Reviews in 64 cities Reviews in 64 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed October 24, 2012

We visited the falls in the last week of September and found everywhere comparitively quiet, which was great for us. The hotel was excellent, a short walk from the falls, a short walk to the Rainbow Bridge and very good value for money.
We were made very welcome on arrival and found our room to be spacious, very clean and from our window we could see the spray rising up from the falls. Breakfast was good with the usual selection of pastries and cereals, etc. The staff were always friendly and helpful and often took time to have a chat with you.
Due to the position of the hotel we only needed the car once during our stay and that was to go to the Niagara Falls Gorge which is about a ten minute drive away.
To get to the falls from the hotel it is just a case of crossing the road, going into the park where paths lead to Goat Island.
The Canadian side probably has the best overall views but you always feel as though you are in a city where as walking out of the hotel on the American side you are in the park and it feels like the countryside.
I would certainly stay at the Comfort Inn if visiting the falls again.

Room Tip: Top floor, on the side of the hotel facing the park
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 21, 2012

I stayed at the Comfort Inn for one night as our preferred B&B was running full. The location of the hotel is superb as it's located right beside the Niagara Falls park. You can walk around the park and enjoy the sight and sounds of the Falls.

However, the cleanliness of the hotel is really not up to standard. The bedsheets looked crumpled although they were nicely tucked under the mattress. There was coffee in the coffee machine which was obviously left behind by the previous guests. The carpet in the room did not look clean. Walls were not sound-proof, we could hear people talking and laughter from the next room.

I have to give credit to the staff at the reception desk especially a blonde middle age gentleman. I regretted not asking for his name. He gave us very precise instructions to go around and offered us free shuttle tickets to the outlet mall. Breakfast was a simple fare but good enough for us. If you are willing to compromise a little on room cleanliness, Comfort Inn can be considered.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rehovot, Israel
Top Contributor
82 reviews 82 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed October 20, 2012

The location of the hotel is great - within a few steps to Prospect Park with its look out points towards the falls and Canada, and Goat island with its attractions. It's also right near the main street, but it's on the side and not noisy (at least in September).
The parking is free for hotel guests.
Wi-fi is free and good.
We stayed in a 2 double beds room. It was clean.
However this ends the good things you can say about the hotel...
We booked a non smoking room and it was indeed a non smoking room, but the room was located on a floor with smoking rooms, so the cigarette odor filled the corridor and it was hard to breathe when you got in or came out.
The furniture in the room was old. The plumbing was very noisy each time we used the bathroom.
Breakfast was weak and had a small selection. There wasn't even Philadelphia cheese, which was standard in all other hotels we visited.
Staff was friendly and gave good recommendations about a restaurant.
The Niagara Falls town on the USA side of the falls is less developed and is more neglected. It's a shame, because although they don't have the Horseshoe falls, they still have a lot of good activities to offer, including Goat Island, Maid of the Mist and more.

Room Tip: Try to avoid non smoking rooms on a floor with smoking rooms (don't know if it's possible, b...
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 17, 2012

I gave it 3 ratings not because of the hotel but because of the place. Well can't really blame them for it, the US part of niagara falls is much more boring than the canadian side, I couldn't really go to the canadian side because of visa issues so that's why i settled for the US side. I mean nothing can beat the niagara falls view form the hotel right?

Everything around here closes at 6 something, there's no shopping mall no nothing. Thankfully there was 5 locations for tourist viewing. Four days here is an overkill I recommend taking two to visit niagara falls and 1 more to go to the outlet mall nearby within driving distance and knock yourself out. Rooms were ok, they had breakfast which was nice haha. Nice location to the tourist spots so excellent place to stay. Avoid hotels nearer to the town, nothing much gained by staying there unless u like the casino.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn The Pointe

Address: 1 Prospect Pointe, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Wheelchair access
Hotel Style:
#6 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn The Pointe 2*
Number of rooms: 116
Official Description (provided by the hotel):
The Comfort Inn "The Pointe" is ideally located at the entrance to the Niagara Falls State Park; it is the closest hotel to the Falls itself, a mere 400 yards from the brink of the majestic American Falls. The hotel is within walking distance to the Conference & Event Center Niagara Falls, the Niagara Falls Culinary Institute and the Seneca Niagara Casino. All of Niagara Falls attractions are within walking distance from our hotel, including the Maid of the Mist boat tour, Cave of the Winds, Goat Island and the Rainbow Bridge to Canada. We are only a short drive from the New York Power Authority's Power Vista, Historic Lewiston, Artpark, Old Fort Niagara, the Niagara Wine Trail and most of Niagara County's other attractions. All rooms feature complimentary wireless internet, 37 inch flat screen televisions with premium TV and movie stations. Many rooms offer splendid views of the thundering rapids, the State Park or the Canadian skyline. We offer all of our guests a complimentary hot breakfast buffet each morning available from 7am to 10am. We look forward to welcoming you to Niagara USA and the Comfort Inn "The Pointe" very soon. ... more   less 
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Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls

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