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“Owners r very sweet” 4 of 5 stars
Review of Falls Motel

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Falls Motel
2.0 of 5 Motel   |   5820 Buffalo Ave., Niagara Falls, NY 14304   |  
Hotel amenities
Ranked #13 of 48 hotels in Niagara Falls
1 review
3 helpful votes 3 helpful votes
“Owners r very sweet”
4 of 5 stars Reviewed May 24, 2013 via mobile

It's a nice place to stay the owners r very friendly and it's a quite place to stay the owner tells u where everything is and how far of a distance u have to go if u want To go to these places .the rooms r clean and ever room has ac in it for your own use if u choose to use it :-)

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Marysville, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2013

If you are planning a trip to Niagara or just passing through and want an economic, cozy, clean, and safe place to stay, this is the place. First, the owner is a gentleman and has provided customer service that truly exceeded my expectations. For the price of one evening in one of the major hotels we were able to spend two evenings with accommodations for two adult s and three children. We were given a basket with enough bananas, real fruit juice, pastries, and water for each of us, along with an easy to follow map and local information for virtually everywhere one would want to go in Niagara. I approached the owner with concerns over a bad review that almost made me go elsewhere and he explained the situation and after talking face to face with him and understanding the situation, I am glad that we did not go elsewhere and I am happy and relieved to know that the harsh review is just smear. We will stay here the next time we visit and will look forward to the absolutely phenomenal hospitality that the Knoll family delivers....btw Buzzy's pizza is top notch too!

Room Tip: room 4 is a good choice, private , quiet and nice neighborhood. This is seriously a great place for...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mississauga
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 27, 2012

At first glance nothing to rave about. Pleasant folks, room old fashioned but clean. Tested with my dust cloth and it came up clean. Beds comfortable, pillows not so much. I liked the quietness so I slept well. Area not pretty, roads being worked on for a while now. Close to shopping. Breakfast basket on arrival - nice touch. If you are looking for an inexpensive place to sleep on your shopping or casino expedition it is worth it, after all you are only going to be spending a few hours there.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pendleton, New York, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 17, 2012

The Falls motel deserves a solid "5" rating for their hospitality and cleanliness of the rooms. The motel is run by a father and son combo who are very courteous and helpful, treating guests as family. My wife and I spent a weekend there and have no complaints whatsoever. Don't expect a 5-star hotel resort, but for the price the Falls Motel is difficult to beat. Location is perfect as the motel is only a few minutes down the Robert Moses Pkwy from the Falls and all of the main attractions, including the local shopping outlets. The motel is located in a quiet neighborhood, and the rooms are well maintained/clean. The owner is very friendly and my wife and I appreciated the breakfast baskets each morning! Overall a solid motel in a great location.

Room Tip: If you call and speak with the owner about room preferences he will help ensure you get a room to fi...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed November 27, 2012

Recently I had written a review about this motel but it since it mentioned bugs I had to confirm it for tripadvisor and being out of town was unable to do so and thus ended up writing the review again. I really wanted to write this one as I would not want any family (esp, children) to experience what I did. In any case this works for me as I had missed one point in my earlier review which I have covered now.

So here you go:

We had to stay in Buffalo for a day and decided to stay in this motel. The reason we chose this place is that my husband had stayed here twice earlier with his friends (but that was 2 years ago). He told me the place is cozy and nice. After seeing pictures/reviews I thought so too. I felt it is good for the price. We checked in the hotel in the evening around 5:30 PM. It was cold outside so I sat in the car while my husband went to the front desk. I was listening to their conversation. There was a small boy at the desk first ..he then called his dad. The dad (owner) mentioned that the kid was in training. The owner was very friendly and nice to talk to. We then went to the room. It seemed clean and acceptable for the price. We also got a nice breakfast basket of cup cake , bottled water and fruit for the morning. My husband again had a chat with the owner and his dad (kids grandfather).. like earlier they were sweet to talk to.

However, it was 12 AM in the night when things went bad. In my sleep I realized I was scratching my hands and legs badly ..suddenly got up as something stinging on my skin. I told my husband and he switched on the lights. We then looked at the mattress and I saw two bed bugs crawling. :( We got up and took the bugs on a tissue and flushed them. I was terrified. Luckily, the owner had mistaken us for a three people stay instead of two and thus we had a small single bed in the corner. I then slept on that and had made up my mind that if something like this happens on this tiny bed I would go and sleep in the car no matter how cold it is. I feel asleep in an hour and this did not happen again on the single bed. We checked out in the morning and my husband told the boy at the front desk (as he was the only one at the desk that time) that there are bed bugs. The boy said that he will let his father know about it.

I was really confused over what rating to give to this hotel as I really liked the owners, their attitude towards the guests but then I thought over that hospitality only gives you an added edge. One at least expect the basic needs to to be nice and clean. I hope they renovate the hotel soon so that visitors don't have to experience what I did.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2012

I reserved the room based on the reviews I had read here and I was not disappointed, I totally recommend this place.
It was a little bit hard to find, because the main street ( Buffalo ave ) was closed due to construction but that was no problem because I was using GPS navigation. It is about 10 minutes driving to the falls ( or maybe you might like to walk a little bit).
The place was really quiet, probably due to street construction and you can park your car right in front of your room, so no distance to carry your stuff around.
I got room number 1, it had 3 bed, 1 twin and 1 regular size. The room had everything you need for a stay, ( TV, Fridge, Microwave, coffee maker and FREE WIFI.) The bed was cosy, and the room was warm and very clean.
and the clerk was really helpful, they left the key out for me because I checked in late. They left breakfast for us ( unfortunately I couldn't tell them that we're a party of 3, so they left breakfast for 2).
I'm really satisfied with the place for the price I paid and the service I got.

Room Tip: Just reserve it fast. I reserved through priceline
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 24, 2012

Nothing great about the motel itself...nothing special about what you get. It's small, cozy/cabinlike, clean and inexpensive and includes the daily paper and a basket breakfast. Rooms have small fridge and microwave. Bed was comfy and extra pillows were in the room. Sheets were very nice, towels were thin...so linens evened out. Neighborhood to "outsiders" seems seedy -- but it's really an old family neighborhood in the Falls that's a little run down. The street is under construction right now (October 2012) so it was VERY quiet with absolutely NO traffic...but even during normal times, that's a quiet street at night.

BUT HERE'S THE GREAT THING -- you feel like you're staying with an old friend!! This father and son team are absolutely AWESOME people, and do whatever it takes to make your stay in Niagara Falls pleasant. Just do it! You won't be disappointed.

Room Tip: There's one little room that has never been remodeled from the original Motel. We reserved it b...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Falls Motel

Address: 5820 Buffalo Ave., Niagara Falls, NY 14304
Location: United States > New York > Niagara Falls
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #13 of 48 hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Falls Motel 2*
Reservation Options:
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Also Known As:
Falls Hotel Niagara Falls
Falls Motel Niagara

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