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“Nice Room and Good Value!” 4 of 5 stars
Review of BEST WESTERN Summit Inn

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BEST WESTERN Summit Inn
2.0 of 5 Hotel   |   9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909   |  
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Ranked #6 of 51 Hotels in Niagara Falls
Certificate of Excellence
Minneapolis, Minnesota
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
“Nice Room and Good Value!”
4 of 5 stars Reviewed September 27, 2013

This room was nicer than I expected for the price so I was very pleased! New carpet, drapes, pictures on the walls. Everything looks newly remodeled. Breakfast was great! A nice variety. The only complaint I have is that my room in the sink area before you enter the bathroom had a strong mildew odor. Also I reported a faulty smoke detector that kept emitting a very loud chirp every 60 seconds. No one ever came to silence it so we had to crawl up on a chair and do it.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review, September 29, 2013
I apologize for the inconvenience of the smoke alarm! If you could please contact me and let me know which date you stayed so that I can have a conversation with that staff member regarding promptness of service I would very much appreciate it! Thank you for staying with us.

Sincerely,

Kristina Baird
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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691 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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  • English first
  • French first
  • German first
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English first
A TripAdvisor Member
5 of 5 stars Reviewed September 24, 2013

We selected this hotel for our stay while attending my 50Th High School Reunion. The hotel has been redone with new carpets throughout, new beding and room decorations. It is an excellent place to stay while in Niagara Falls.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review, September 29, 2013
Thank you so much for your kind review!

Sincerely,

Kristina Baird
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elmira, United States
1 review
4 of 5 stars Reviewed September 23, 2013

Was very clean, comfortable and quiet. Was able to get a lot of work done in between meetings with pretty decent WIFI connection. Breakfast was to be expected. Will certainly stay again if in the area for business or pleasure.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review, September 29, 2013
Thank you so much for your kind review!

Sincerely,

Kristina Baird
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynchburg, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 23, 2013

We had 3 rooms and each of them were very clean and well maintained. I could not believe how good the breakfast was. Lots to choose from and several fresh fruits. Location was perfect. Very close to where we wanted to be and near the Falls. Thank you

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review, September 29, 2013
Thank you so much for your kind review!

Sincerely,

Kristina Baird
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evington
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 23, 2013

The bed was excellent. The breakfast was better than average. The staff was very helpful. One night we came back from Niagara Falls late and we had a flat tire. They looked up online where we could get it fixed for the next morning. And seemed to care that we were inconvenienced. The 2 ladies at the desk were awesome.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review, September 29, 2013
Thank you so much for your kind review!

Sincerely,

Kristina Baird
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, Ontario, Canada
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 22, 2013

For the money we paid for one night it worth the money . The hotel is located close to the main attractions and shopping malls. The staff is friendly and the hotel is clean, quiet , smoking free atmosphere and it offers a nice hot breakfast that include scramble eggs, sausages, fruits, pastries, waffles and the best coffee.

The inside heated pool is immaculate clean . We enjoy it a lot. Will be great if the pool towels are located In the pool area instead of go to the reception.

We recomend this hotel. We will come back for Christmas time.

Room Tip: Out room 101 is espacious and close to the dinning room. The wall air conditioner work perfect ad it...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review, September 29, 2013
Thank you so much for your kind review!

Sincerely,

Kristina Baird
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nixa, Missouri, Usa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 22, 2013

this hotel is on U S side of Niagra Falls. Is close enough (6 miles) to Falls. Some say stay on Canada side, but is more expensive. This placeis reasonably priced. The accomadations are nice. The staff is very helpful in providing information to navagite the area. Breakfast here was outstanding. They had pretty much everything and their layout and presentation was outstanding. Room to get your food even if there were a dozen or more people at same time. Plenty of seating and nice bright area. Lots of restaurants in the area.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review, September 29, 2013
Thank you so much for your kind review!

Sincerely,

Kristina Baird
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN Summit Inn

Address: 9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
Phone Number:
Location: United States > New York > Niagara Falls
Amenities:
Business Center with Internet Access Free Breakfast
Hotel Style:
#4 Romantic Hotel in Niagara Falls
#4 Best Value Hotel in Niagara Falls
#4 Family Hotel in Niagara Falls
#6 Business Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Summit Inn 2*
Number of rooms: 88
Official Description (provided by the hotel):
Modern - Heart of shopping district; US Route 62; 5 mi to Falls. ... more   less 
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Also Known As:
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Niagara Falls

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