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“Love Going Here” 5 of 5 stars
Review of Seneca Niagara Casino & Hotel

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Seneca Niagara Casino & Hotel
3.5 of 5 Hotel   |   310 Fourth Street, Niagara Falls, NY 14303   |  
Hotel amenities
Ranked #4 of 48 hotels in Niagara Falls
Oshawa, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
“Love Going Here”
5 of 5 stars Reviewed July 23, 2013

We often spend a night or two at this hotel and really enjoy everything about it. Not too far from excellent shopping and if the men wish to join us the golf course is great. We really enjoy the Italian restaurant and find it a relaxing change from the hustle and bustle of the casino.

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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543 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 22, 2013 via mobile

Staying for a couple nights, rode in on motorcycles. Rooms were recently renovated and very nice. Spacious and comfortable beds. Bathroom is large and the entire room very clean. Quiet too we didn't hear any commotion from the hall. Wished the air conditioner was a little stronger as our room didn't get very cool. Walking distance to Niagara park and a nice walk to the Canadian side as well. Much easier to stay on US side and walk over than have to deal with the circus/Vegas/Disney stuff going on over on the Canadian side. Much easier to cross border on foot than in a vehicle, the car lines were very long! Also the casino perimeter is a nice path for running. Nice variety of food types and price points at the casino as well. Would definitely come back.

Stayed July 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 20, 2013

The hotel if you demand room over looking falls view and higher floor,then it is great since you get more value for your money. The state park is walk able distance and you can cover all attractions. Since we were vegetarians, we went to Indian restaurants. The Indian restaurants are in plenty around the hotel and we could spot at least 8 Indian hotels. The rooms were excellent at the hotel with all amenities. The casino was facinating though we lost few dollors in the bargain.
We had a memorable stay at the hotel.
Ganu1979

Room Tip: Beyond 20 floors and over looking falls
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 18, 2013

This is a beautiful hotel nestled in the heart of Niagara Falls; however, do not bring your kids. It is the nicest hotel in the area, but staff members were irritable and rude. At first they checked us into a smoking room, YUCK!!! We had requested non-smoking room with our on-line reservation. We were not permitted to use the luggage cart unless we let the bellmen load our cart. Looking for tips, obviously. We checked in around 6:30 p.m. and headed down to eat. After eating at Blues Burger Bar which was fabulous, we headed back to the room to change into our swimming suits. We arrived at the pool at 8:30 p.m. and were greeted with the pool is closed to kids at this time until closing. We were told the pool closed at 9:45 p.m. It was adult only swim from 8:30 p.m. - 9:45 p.m. Also, none of the channels were for kids. If you want Disney Channel you need to pay by the episode. I wish there would have been a review that would have helped my family stay away from this embarrassment of a hotel. One more thing, they obviously don't believe in air conditioning. No matter how cold we tried to make our room, the temperature did not budge. Families BEWARE!!!

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 18, 2013

Arriving around 3 pm, check in was the fastest I have ever experienced. Staff was courteous and friendly. The room was nicely furnished. Marble tables, refridgerators, large closets and very large bathroom. Very comfortable king size bed. 25th floor, great night view. We stayed 2 nights, and asked for a late check out, which was at 1pm. Easy to get to, alot of attractions close by. Valet parking was no wait. The first night,there was a family with children in the next room that were very loud, banging doors so hard my bed shook, but other than that, no complaints with the hotel. Will definetely be staying at this hotle again, and again.

Room Tip: Upper floors have a great view of the Niagara river.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Bear
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 15, 2013 via mobile

Valets crashed car and wont take responsibilty. Tim the manager a total jerk. In general staff rude and stupid. Beware!! Clearly this property could not care less about their guests. View from 1422 was nice and its too bad their staff are so awful. We will be telling everyone to stay in Buffalo and just visit Niagara Falls for the day.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Branch, NJ
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 15, 2013

We stayed at the Seneca Niagara Casino Hotel for 3 nights in early July 2013. The check in staff were all extremely nice and accommodating. The room (on the 4th floor) was huge with a gorgeous bathroom. I never shower without shower shoes in hotel bathrooms but this bathroom was so spotless I did not use the shower shoes! Everyone in the hotel is eager to help with directions or suggestions to local attractions, I will admit the smoke in the casino is thick but it did not effect our room. I was told if you don't want a smoke smell in your room stay below floor 8. We would definitely stay again!!!

Room Tip: Stay below the 8th floor for a room that does not have a smokey smell.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Seneca Niagara Casino & Hotel

Also Known As:
Seneca Niagara Hotel Niagara Falls
Seneca Niagara Casino And Hotel
Seneca Niagara Hotel
Hotel Seneca Niagara
Address: 310 Fourth Street, Niagara Falls, NY 14303
Location: United States > New York > Niagara Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Seneca Niagara Casino & Hotel 3.5*
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