I have stayed across America, and found that Seneca Niagara Casino & Hotel is very number one in unfriendly people that work at this hotel. The Front Desk Staff totally rude and un-caring to help people. Especially the night shift .. I didn't even have the energy to enjoy a couple of days at this Hotel.. The Buffet Food is un-desireable, not prepared properly, the management told us that we are having problems, with keeping the food hot !! ( I thought that was the best answer anyone could give. LOL) The Room I had was un-desireable. NOT A GREAT HOTEL !!! WOULD NOT RECOMMEND THIS PLACE !!!