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“Nice hotel. Helpful staff” 5 of 5 stars
Review of Super 8 - Niagara Falls / Buffalo

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Super 8 - Niagara Falls / Buffalo
2.0 of 5 Hotel   |   7680 Niagara Falls Boulevard, Niagara Falls, NY 14304   |  
Hotel amenities
Ranked #14 of 48 hotels in Niagara Falls
Kanpur, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice hotel. Helpful staff”
5 of 5 stars Reviewed September 30, 2013

It was very nice hotel and person at reception was very helpful. He also gave us free shuttle tickets. Breakfast was also very good. Enough parking and really close to fall.I would go there again if I visit niagra in future.

Stayed August 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert-Super8, General Manager at Super 8 - Niagara Falls / Buffalo, responded to this review, November 2, 2013
Hello Nikhilkumarjain,
Thank you the kind words in the survey about the Super 8 Niagara Falls, I know your time is valuable. I am pleased to hear that your stay was good. I see that the shuttle to Niagara Falls help you get around.
Thanks Robert GM Super 8
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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315 people have reviewed this hotel

Traveler rating
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    86
    36
    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hammondsville,Ohio
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 30, 2013

Mr. Robert Chapman, manager of Super 8 on Niagara Falls Boulevard was the most helpful and friendly manager that we have run accross. Rooms were well
cared for and cleaning staff was also friendly. Could have used sound barrier on
ceiling but had a very pleasant stay with 6 other women.

Room Tip: Rooms on first floor are subject to people walking and children playing upstairs. Otherwise very co...
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert-Super8, General Manager at Super 8 - Niagara Falls / Buffalo, responded to this review, November 2, 2013
Hello Sue L.
Thank you for taking the time out of your schedule to complete the survey on the Super 8 Niagara Falls. We are always looking for ways to improve the guests experience. I am also glad to see that you and your friends had a great time. We at the Super 8 in Niagara Falls hope to see you again.
Robert GM Super 8
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Lucinda
2 reviews
5 of 5 stars Reviewed September 25, 2013

We had a great stay this past week. The front desk people were very nice and very helpful. The rooms were great and the beds were very comfortable.Nice trip

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert-Super8, General Manager at Super 8 - Niagara Falls / Buffalo, responded to this review, November 2, 2013
hello David S.
Thank you for taking the time to do the survey on the Super 8 Niagara Falls. I am glad tohear that you enjoyed your stay with us. I am also pleased that the staff at the Super 8 was able to help you with your needs. We hope to see you again.
Thank again Robert GM Super 8-Niagara Falls
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brantford, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed September 18, 2013

This hotel has the basics covered, fairly clean with basic necessities, close to shopping and right across from a place called Buzzys, you gotta go over there to eat, good food. If you are just staying for a night or 2, depending on the price, we only paid $59 dollars a night but i have seen it much more than that, thats all i would pay to stay there

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert-Super8, General Manager at Super 8 - Niagara Falls / Buffalo, responded to this review, October 7, 2013
Hi Dune and Jerry,
Thank you for taking the time to do the survey on the Super 8-Niagara Falls.
I glad that you had a good stay and that you enjoyed a local pizzeria. I am happy that you found us to be suitable for your stay.

Have a great day,

Robert, GM
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Woodward, Oklahoma
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed September 6, 2013

This hotel was old and run down. It didn't smell too good down the hallway. It could use some serious updating. The front of the hotel looked really good, but that's about as far as it went. The bed was not very comfortable and we could hear every noise and conversation that the people in the rooms next to and above ours.
The staff was nice except for the owner and he really needed some customer relation skills. He never smiled and was very curt with me and he didn't treat the guy working that night very well in front of us.
On the plus side, the breakfast was good and we were within walking distance of restaurants and shopping. For the price, I expected a little nicer place.

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  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert-Super8, General Manager at Super 8 - Niagara Falls / Buffalo, responded to this review, October 7, 2013
Hello Cdmitch,
I hope all is well. Thank you ! For doing the survey on the Super 8. I am sorry that we disappointed you It is good to hear from a guest tell where we need to look to improve.
We are in the middle of a transion time, as we update rooms.

Thank you,
Robert, GM
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Additional Information about Super 8 - Niagara Falls / Buffalo

Address: 7680 Niagara Falls Boulevard, Niagara Falls, NY 14304
Location: United States > New York > Niagara Falls
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 48 hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 - Niagara Falls / Buffalo 2*
Reservation Options:
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Also Known As:
Super 8 - Niagara Falls/Buffalo Hotel Niagara Falls
Super Eight Niagara Falls
Niagara Falls Super Eight
Niagara Falls Super 8

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