We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel” 4 of 5 stars
Review of The Giacomo

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added The Giacomo to your Saves list
The Giacomo
3.0 of 5 Boutique Hotel   |   222 First Street, Niagara Falls, NY 14303   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #3 of 50 Hotels in Niagara Falls
Certificate of Excellence 2014
Toronto, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Nice hotel”
4 of 5 stars Reviewed November 10, 2013 via mobile

Stayed here for two nights for girls weekend away. They gave us adjoining rooms and they were comfortable. We did have issues with heating in one room. We called reception 3 times and there was no answer. Staff weird all very helpful, but all seemed very busy and were managing several tasks.

Stayed November 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

504 reviews from our community

Traveler rating
    312
    120
    45
    12
    15
See reviews for
102
287
7
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Hong Kong, China
Top Contributor
69 reviews 69 reviews
61 hotel reviews
Reviews in 35 cities Reviews in 35 cities
232 helpful votes 232 helpful votes
1 of 5 stars Reviewed November 7, 2013

Stay one night in Niagara Falls, NY. When I was there in Falls there, I want to stay in the best hotels. But the dream is gone. Around 11:00 pm, someone knocked on the connecting door of my room, fortunate the door can't open because I lock from the inside. About 30 minutes later,
the main door was opened by someone using a key, and the door can be opened. It's very weird, whether all the keys used herein can be used in all the rooms? Fortunately at that time I was still awake, so it's still safe, but if it happens when it is asleep, or when I was outside the room, imagine what would happen? Maybe I am missing stuff, or anything else that I need not mention here. You can imagine yourself......

In addition to the above, there is also a haunted feeling, the dark interior, like you staying in 1900's home...

Recommended: Absolutely Not.
Return To Sleep: Idem.

As usual, I always include photos in each of my reviews on Tripadvisor. - It's Real Review.

Room Tip: Staying at another hotel.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 5, 2013

After reading reviews on The Giacomo from Trip Advisor, it seemed an ideal hotel for our 1st visit to Niagara Falls. It was! The view of the falls from our room was less than spectacular. Actually we only could get a good look at the spray coming off of it since it was several blocks away. But going to the top floor lounge allowed a wonderful view of the entire area. The decor of this hotel was over the top gorgeous and all expected amenities are there and more. I highly recommend The Giacomo for its convenience to the park and its romantic atmosphere.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Louis, MO
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 4, 2013

This is a perfect location to walk to everything, including Canada. It was actually faster to walk over the bridge than to sit in traffic...we did both. We drove the first time to go to Niagara on the Lake, which I highly recommend and does require driving and walked the next time to view the falls and tourist attractions from the other side. We were there over the 4th of July weekend and only drove one time, as it was much easier to walk and not deal with parking. It was great to come back to the room in the late afternoon & rest up a bit before heading back out. If you're a morning walker/runner it's nice to walk out the door and head to the park before all the crowds arrive. There are lots of paved trails around Goat Island and the park, too.
The hotel was very nice with large rooms and amenities. I was quite fond of the chocolates on the pillows in the evening. Loved the big bathroom and wonderful bathrobes. Cool lobby, breakfast room and bar, too. I prefer smaller, unique hotels when traveling for pleasure and was very happy with this choice. Definitely recommend.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Australia
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed November 4, 2013

We flew out of NEW YORK JFK airport to Buffalo International Airport a day early to spend the night at Niagara Falls. We flew with JetBlue, a nice on time airline.
The reward was a life experience. Taxi to the Giacomno, since it’s about the only way to get there, and you’re right next to Niagara Falls, wow! For a night, this place was great. Walk to the US side of the falls, including the Maid Of The Mist boat ride and Valley Of The Winds “close up” experience. You can see as much as your legs will carry you to, including some magnificent park lands. Three or four hours was plenty to have a good look around.
Had a buffet dinner at the nearby casino, which was great value. This was pointed out to us by the hotel staff, who merely told us to walk outside and look for the massive sign. How easy! Room had views of the rising mist or clouds from natures gargantuan drain. Walked back to the falls later to see the Falls very colorfully lit up from the Canadian side. It all was just so rewarding an experience!
If you can squeeze a night in here, do it, you won’t be sorry. We got the same driver to pick us up next morning so that we could get to our connecting flight out of JFK. Would love to go back.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 3, 2013 via mobile

We had booked the hotel a few days before and had requested a room with a nice view and when we arrived we taken to a fifth level room with a view of a dirty looking parking lot. The room also had a bad smell and we did not like the industrial style in the rooms ( the ceiling looks unfinished with the pipes and sprinklers visible. The room looked clean and tidy but because of the smell we decided not to stay.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2013

excellent choice for go to the fall in America side. Hotel is really lovely nice decoration.Some of staff very kind some .... just forget it . I spend 2 nites and felling comfortable with clean bed.It's a good choice for me. Price is resonable.Love it

Room Tip: ask for the room face the fall nice view
See more room tips
  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to The Giacomo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Giacomo

Address: 222 First Street, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#4 Business Hotel in Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Giacomo 3*
Number of rooms: 41
Official Description (provided by the hotel):
The Giacomo, an Ascend Hotel Collection Member(R) in Niagara Falls, NY near Maid of the Mist is a towering achievement of art deco architecture. Located in a nationally-registered historical building, this boutique hotel in Niagara Falls is within walking distance from the brink of the naturally beautiful Niagara Falls, as well as a host of other attractions The Giacomo is the premiere luxury boutique hotel in Niagara Falls. Experience the majestic wonder of Niagara Falls in the world-class setting of the Giacomo Hotel - Niagara's only upscale boutique hotel. The epitome of Art Deco Architecture, the Giacomo has been completely renovated to feature ultra-modern innovations and the highest standards of personal service to satisfy the needs of the most discriminating traveler. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Expedia, Choice Hotels and Otel so you can book your The Giacomo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Giacomo Hotel Niagara Falls

Owners: What's your side of the story?

If you own or manage The Giacomo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.