My wife and I planned a trip to Niagara Falls, not knowing that we had to have a passport these days, to enter Canada and return to the States. By the time we found that out, we could not get one soon enought, so we had to stay on the American side. The Holiday Inn Express is 7 miles from the falls, which is great because you can get away from the hustle and bustle around the falls, but be there in about 10 minutes when you want to go. The falls are very easy to get to from this motel. When we arrived, expedia had gotten our name wrong, and there was no reservation for us. We had booked a king room. and all kings were sold. They offered us a room with 2 double beds, but since we had paid for a king, I really wanted a king room! I am not one to cause a big scene over a mistake, which was not the motel's fault in the first place. So we reluctantly agreed to take the room with two double beds. The desk clerk, Tammy, called expedia and let me talk to them. They told me they would get us a king at another property, but the only available properties with a king were in Canada. So I hung up from talking with them and told Tammy we would take the other room with the two double beds. She said she would take care of us, and gave us a king room with a two person jacuzzi for the same price! She was very nice and accommodating. The stay was excellant, very clean, good breakfast, great staff. Tammy went out of her way to make our stay the best it could be! Would highly recommend this property if you plan a visit to the Niagara Falls area!