We enjoyed our stay at this hotel very much. We were in Niagara Falls overnight to do some shopping. The front desk people were friendly and helpful throughout our stay. We were in Room 224 and the wifi wasn't working. A young man came up to help us but nothing could be done. He thinks it's because the exercise room was right across the hall from our room. If you want to use the computer you'll have to go to the lobby and use the one in the little conference room there. The cookies available at the front desk were delicious and a nice touch. The breakfast was bountiful in selection. I loved the pancakes made from that super machine! Next shopping trip we'll be back!