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“Great value!” 4 of 5 stars
Review of Howard Johnson Inn - Newburgh

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Howard Johnson Inn - Newburgh
2.0 of 5 Hotel   |   95 Route 17K, Newburgh, NY 12550   |  
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Ranked #4 of 8 Hotels in Newburgh
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246 reviews from our community

Traveler rating
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    56
    57
    56
    54
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Warrensburg, New York, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 20, 2013

outside of bed being comfortable and room being warm, I stayed for 2 nights. coming in from hunting my bathroom was not replenished with clean towels and there was pubic hairs on my bathroom floor (from previous stay) for BOTH nights I was there! carpet was not vacuumed. water would not go down in the sink. and the shower faucet leaked BAD! I would not recommend this motel to anyone.

  • Stayed November 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hojo1951, Guest Relations Manager at Howard Johnson Inn - Newburgh, responded to this review, November 22, 2013
I appreciate your written concerns. My sincere apologies, we are working on greatly improving our customer satisfaction. Currently our housekeeping staff are being retrained and I reassure you this will be handled with the up most urgency. Once again I apologize and if you have any more questions, comments, or concerns please feel free to contact Howard Johnson Mananger Jay Mehta at 845-564-4000.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Russell
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 28, 2013

The sliding glass door didn't lock .... THe toilet wouldn't flush. The breakfast was being broken down a half hour before it was supposed to close.

The room just looked cheap the floors weren't clean. My daughter was staying with us... she is a housekeeper at a hotel and said she wouldn't take her shoes off in the room ... No, if i had another option i would not choose a Howard Johnsons. Yes, this was my first visit to an HJ. I travel for work 4-6 times per year and with the family 2-3 times per year.

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hojo1951, Guest Relations Manager at Howard Johnson Inn - Newburgh, responded to this review, November 22, 2013
Thank for your true honesty. Your comments help bring to my attention, to better provide customer satisfaction. I apologize for your bad experience. I will take the necessary steps to make sure this will never happen again. Thank you very much Howard Johnson 845-564-4000.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 9, 2013

The room was quiet and the bed was comfortable. The carpet, furniture and bath tub were in need of a good cleaning or bleaching. Continental breakfast was good. I arrived exhausted three hours before check-in and was not allowed to enter the room until 3pm...unlike any other facility I've ever been to. For that reason, I would not stay there again.

  • Stayed October 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hojo1951, Guest Relations Manager at Howard Johnson Inn - Newburgh, responded to this review, November 22, 2013
Your comment is taken very seriously, I am so sorry you had to wait. Upon making reservation please just request an early check in. We will always do our best to accommodate you and your special request. I am sorry you experienced this delay. I will speak to my front desk attendants to make sure this is not a reoccurence for any one else. Thank you Howard Johnson 845-564-4000.
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Additional Information about Howard Johnson Inn - Newburgh

Address: 95 Route 17K, Newburgh, NY 12550
Phone Number:
Location: United States > New York > Newburgh
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Newburgh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Inn - Newburgh 2*
Number of rooms: 74
Reservation Options:
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Also Known As:
Howard Johnson Inn - Newburgh Hotel Newburgh
Howard Johnson Hotel Newburgh
Howard Johnson Newburgh
Newburgh Howard Johnson

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