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Comfort Inn: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 9 reviews
9 Reviews
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4.0 of 5 stars
3
3.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 8 hotels in Newburgh
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  • Rooms: 130
Description: 3-story concrete, interior corridor, elevator. This description is based on information provided by the hotel.
Address:
5 Lakeside Rd.
Newburgh, NY 12550
Check Rates: $126 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Comfort Inn

( 1-5 of 9 )
“Nice hotel”

Comfort Inn

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4 of 5 stars
toronto, ontario
Jul 18, 2008

We stayed at the Comfort Inn during a recent visit to the Woodbury Commons Outlet Mall.

Hotel: Clean and well-kept. Parking was adequate, and checking in and out was not a problem at all.

Room: We had a room with 2 double beds and it had an in-room coffee maker, small fridge, and ironing board. It's weird though that the coffee maker was on the bathroom counter. The bathroom was very clean. The pillows were soft and the bed was quite firm (not saggy). The bedcovers though had some stains on them and needs to be cleaned.

Amenities: The breakfast area is very nice. Breakfast runs from 5:30 a.m. to 9 a.m. everyday and was good. There were bagels, english muffins, oranges, cereals, oatmeal, juices, coffee, etc. The best thing is the "make your own waffle" station. There was a guest laundry area, ice dispensing and vending machines. There's an outdoor swimming pool too.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jotocb's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: August 18, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $126 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“OMG!! If you don't stay here, YOU ARE CRAZY!!!!!!”

Comfort Inn

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5 of 5 stars
West Liberty, Iowa
Jul 18, 2008

Where do I start? Well, the front desk people are VERY friendly and helpful. They will go the extra mile to make sure your stay is better than most.

The rooms are very nicely appointed with newer TV, phone and even WIRELESS INTERNET!!!! The beds? They are NEW and comfortable as all get out!! Make sure you set the alarm because you won't want to get out of these pillowtops for ANYTHING!!! The pillows are even new!!

The shower has an adjustable head that will do everything to relieve the muscle aches and pains from travel that a professional masseuse could ever hope to do! The bathroom isn't any larger than a normal hotel bathroom, but it isn't anywhere near as crowded. There is actually room to move around and towel off in there!

In the bathroom is a hairdryer and also a coffee maker. The coffee is good, but the Java in the breakfast nook is wayyyyy better.

The breakfast nook has cereal, fruit, pastries, coffee, juice and HUGE waffles! AWESOME!!!!

They even have a business center where you can go to do any computer work that you can't do in your room. WOW!!

The pool looked nice. I didn't use it because, well, nobody wants to see this in a swimsuit. But lots of others were using it and were having fun!

Don't forget that while you are there to visit V-Force Customs which is just down the road! Say hello to Vinnie and Cody, formerly of the American Chopper TV show and see what new creations they are building.

  • This TripAdvisor Member:
    • Liked — New beds and pillows!!!
    • Disliked — Didn't stay longer!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
standingbear's Summary
Date of Stay: July 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: July 18, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
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Check Rates
Average price*: $126 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great room and Awesome Waffles”

Comfort Inn

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5 of 5 stars
new jersey
Feb 28, 2008

My son had a travel hockey game at West Point, NY. Spent the night at the Comfort Inn. The beds felt brand new and the room was clean. Front desk person was extremely cordial and helpful with directions to restaurant and West Point. Great restaurant recommendation (Cosimos). I highly recommend this hotel for anyone traveling to the area.

  • This TripAdvisor Member:
    • Liked — new beds and new business center
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpl2003's Summary
Date of Stay: February 2008
Traveled with: Family with young children
Visit was for: Other
Age group: 35-49
Member since: February 28, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Skiing / Winter sports, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $126 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Problem each and every step of the way with this hotel”

Comfort Inn

Oct 26, 2005
5/8 found this review helpful

This hotel has no idea what they are doing at all. I just got home on Sunday from our stay, had reservations, which I confirmed two times, always want to make sure all is right. I made sure it was a non smoking room and confirmed the rate. When we arrived, I was told my request for a non smoking room was not put on the reservation, since I confirmed it directley with the hotel twice shows the complete lack of customer relations. Now for the real the kicker, I was charged three times for a one night stay, each for a different amout of money, how the heck does that happen. I noticed when I checked out that they charged me way more then the confirmed reservation rate, so they charged me again and again, then finally issued a credit, in the mean time my other two checks bounced due to there carless errors. Have two NSF fees from the bank and two from my creditors, all in all, it definatly goes over the rate I paid for a one night hotel. I am going to take this up further and have them reimburse me for this. I will NEVER go back, beware, room not clean, smelled like something was burning the entire night!!!. heat did not work. What a Mess they are. Advise you not to go unless you want big problems. The only thing they were helpfull with was directions.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: October 2005
Member since: August 02, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Average price*: $126 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Disgraceful Customer Service”

Comfort Inn

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1 of 5 stars
San Jose, CA
Oct 18, 2005
6/8 found this review helpful

This hotel does not honor room preferences! I booked a three night "non-smoking room" at this hotel in an area that was booked solid for a weekend event. I was given a "smoking room" and told I had booked smoking room. Even after presenting the receptionist with my reservation, I was told they had nothing else available. My husband and I both had burning lungs within minutes of entering this room. I again went to the front desk and after almost breaking into tears, she "found" a non smoking room but I would have to move the next night. For our trouble, she gave us the "royal suite" for the next two nights. She proceeded to tell me to buy bubble bath for the jacuzzi. We returned the next day and were insulted to learn that a different receptionist would not honor the promised "suite" inspite of the written contract given to me by the previous staffer. He did however provide a nonsmoking room.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $126 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Comfort Inn

( 1-5 of 9 )
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Comfort Inn Address

5 Lakeside Rd., Newburgh, NY 12550