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“Very uncomfortable” 2 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   5 Lakeside Rd., Newburgh, NY 12550   |  
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Ranked #5 of 9 hotels in Newburgh
lovetoeat3
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Very uncomfortable”
2 of 5 stars Reviewed December 3, 2012

Low quality decor and furniture, extremely worn out. One of the lights did not even work. Every corner we looked, the wallpaper was peeling, wood trimming was damaged, carpet was worn. We booked one day before, when everywhere else was fully booked, and for $139 a day, it was the most uncomfortable hotel room we had ever stayed in.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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91 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
New York City, New York
Top Contributor
86 reviews 86 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed November 25, 2012

We needed a place to stay during Thanksgiving weekend, between family get-togethers. Everything in more appealing locations was sold-out or ridiculously overpriced. Comfort Inn gave us what we needed -- clean, comfortable place to sleep with convenient breakfast and a small (4 machines) fitness room. Breakfast was standard Comfort Inn type; I appreciated the fresh oranges and bananas.
The hotel was not crowded and our room was very quiet -- except at 4am when loud talking woke us both and lasted half an hour. It sounded so close I went out to the hall to see who it was. No one was there and the voices were at least two rooms away. thankfully their door closed at 4:30 and we assume they left. The only other annoyance: the t.v. zapper didn't change channels so that had to be done manually.

Room Tip: The hotel is surprisingly hard to find, though one the main road. It's behind the diner opposit...
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Top Contributor
139 reviews 139 reviews
48 hotel reviews
Reviews in 65 cities Reviews in 65 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed November 19, 2012

We had a good night here about a year ago and opted to stay again when work brought us to the area. Seasonal decor and personal touches distinguish it from other hotels in this chain, and we found it to be very comfortable, clean and quiet. Bed and bath linens are very nice.The breakfast buffet is nicely done (but in a poorly configured and crowded space) and offers hot food (eggs and sausage our morning), waffles, three kinds of cold cereal, juice and oatmeal, apples and oranges, yogurt, pastry and breads/bagels/English muffins. The guest laundry is very nice and located by the elevator. The staff wears uniforms and the laundry carts have colored bags that coordinate with the hallway decor, another little touch that makes it interesting. I did find it very odd, however, that the employee timeclock and card rack is located adjacent to the lobby in the public hall that leads directly to the (only) elevator. Were I employed there, I would take exception to this lack of privacy and possibly compromise of confidentiality. The breakfast hostess is also challenged by her trek from the food prep area several doors away from the serving area; this made for a delay during an especially busy time at breakfast with guests waiting for hot food. Parking and access are very easy, and the staff is just wonderful.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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mattpoisett
Top Contributor
146 reviews 146 reviews
15 hotel reviews
Reviews in 72 cities Reviews in 72 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 18, 2012

We visited the area for 3 days. The room was nice, parking easy and the free breakfast was good for us. The price was excellent for a clean inn. The area is close to all attractions and just off the highway. There are many places to dine in the area.

Room Tip: All rooms are nice very quiet.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2012

I stayed here this past weekend on a trip to visit family, I stay here quite regularly and the Front Desk Staff, Especially Kristin & Phyllis, are always smiling and happy to help. I've come here before on the "Guard Weekend" which is the military housing that the poster below me mentioned, they don't stay there all the time. Once a month is about it. I agree that it was a little on the noisy side which is very rare. The hotel had a catered dinner for them, which I thought was a great way tos ay thank you. I love the breakfast and then beds!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lewisburg, West Virginia
Top Contributor
75 reviews 75 reviews
39 hotel reviews
Reviews in 54 cities Reviews in 54 cities
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed October 14, 2012

This hotel has a contract to house young military personnel. The young men and women seemed to be up all night in and out of rooms and talking in the halls. At check out, other guests were complaining about the noise.

On the plus side, we had a good bed which seems to be unusual for Choice hotels.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyack, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2012

Hands down this is the best hotel ive stayed at! The beds were so comfortable, the breakfast was very good and there was alot to choose from.. I honestly did not find anything wrong with my room, i was very satisfied! By the way the front desk staff is AMAZING!!!

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Inn

Address: 5 Lakeside Rd., Newburgh, NY 12550
Phone Number:
Location: United States > New York > Newburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 9 hotels in Newburgh
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Hotel Newburgh
Comfort Inn Newburgh
Newburgh Comfort Inn

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