The lake and mountain views are very nice, although not all that difficult to replicate at any lakeside mountain resort.
The rest of the place was substandard. I understand the place is old, and often times old places will have their quirks. But this place is just worn out. If you've ever been to a Hilton or Radisson that was built in the 70's and never updated you'll understand what I am talking about. This place might even be a bit worse as it has an additional 50 years of wear. I have stayed in B&B's in the US and UK that are as much as 400 years OLDER than this place, much nicer, and much cheaper. A well-run facility can be old without being or feeling dilapidated. This place feels dilapidated; even haggard.
Our room was classed as a "Victorian", which is to say it has a balcony and fireplace. However, the fireplace was pointless because there was no firewood. The bellman said he would bring some, but never did. So the extra expense of the room upgrade (over the "traditional" room) was pretty worthless.
The furniture was the type of miscellaneous pieces that would likely be found in a second hand store. Paint and wall paper was peeling from the walls. The bathroom consisted of a shower and toilet, and a sink in a closet across the room. Not a big deal, and kind of an interesting quirk, but the bath/toilet room was so small that it was difficult to use. The bed was cheap and uncomfortable and the carpets were very old. The light fixtures were also a mismatch of old, cheap hardware that either looked terrible, chinzy, or didn't fit the decor of the room at all. Little repairs were poorly done and made the room look unfinished and cheap; as if the maintenance crew were so overwhelmed that they were only concerned with keeping the place from falling apart and did not have time to do a proper job.
The dining room smelled of sour milk both times we used it (on two different days). Not a slight odor, either, but a very strong smell that permeated the entire (large) dining area. The food, too, was mediocre at best. The grilled shrimp appetizer was nice (but served cold, which was a surprise since it was grilled) but small (only three cocktail-sized shrimp). I ordered a medium-rare steak, but was served a medium well/well done steak instead. When I mentioned this, the wait staff captain told me I should have told the waiter before eating half of it (but he never returned after we were served--I instead mentioned it to the wait staff captain when she stopped by our table). She did offer to provide another steak (with quite a bit of sarcasm and attitude, though, which really surprised me).
Breakfast was pretty bad. It was buffet style with most of the food in lukewarm trays. The bacon was undercooked, the eggs dry and crumbly, and the pancakes pre-cooked and cold. All in all, Denny's or IHOP is better by a considerable margin.
But what made all of this intolerable was the price. Had it been $160/night for two people, it would have ALMOST been worth it for the rural setting and use of the trails and lake. But at the "special" rate of $416/night, plus 8% sales tax and a mandatory 15% gratuity that is added on to all costs it was an absolute ripoff. We had 3 drinks at dinner and a rented TV in the room. The 15% gratuity is added to everything (including the TV and room rate as food is included and not itemized), so our extra charges after one night came to $154. That works out to about $570/night!
For $570/night I would expect at the very least an updated, well finished room with a Victorian flair (not hard to achieve; we've done it in our own house with a guest room). Also, I would expect the food to be at least very good if not memorable. What I would not expect--mediocre to bad food, served by wait staff in filthy and crusty aprons, in a stinky dining room that requires me to wear a jacket at dinner.
I have noticed a lot of local/regional reviews of the place are quite favorable. Some even sneer at people that criticize the place (with comments like "it's a mountain house--what do you expect?!?!"). I wonder if these people have fond memories of the place that keep them interested? Or perhaps there is a northeastern definition of "mountain house" that implies a "hunting cabin" ambiance? If there is such a definition, I am not aware of it. Regardless, I am not interested in paying high-end B&B prices for side-of-the-road motel accommodations and diner food. In fact, we are so uninterested in the place that we cut our stay short and left after the first night.
If I ever go back, which is doubtful, I'll stay in New Paltz, get better food at IHOP and Lone Star, then drive 10 minutes and pay the $20 fee to use Mohonk facilities for the day.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.