We went back to our favorite place. Believe me, it's still our favorite. A more beautiful hotel, more perfect scenery and better food we can not imagine. We will be back for sure.
However, some years ago the Smiley family sold to a corporation. The Smileys are still present and we understand remain involved in the managment of the place. Over time, we have noticed a more "managed" atmosphere and less of a personal touch.
For example, reservations and getting your room key are handled by cool professionals rather than caring folks with an interest in the guests. In trying to change our dinner reservations from 6:30 to 7:00, we were told we could not be accommodated despite a less than full dining room at 7, 7:30, 8:00.....for the life of me I could not understand the issue.
As for the restaurant, the food quality remains of the highest caliber, though the dinner menu was altered from a 4 course to a 3 course meal. The result was a more rushed, less enjoyable meal. It was not the staff that hurried us but the food came out very quickly and, well, that was that.
High marks still go to the Valet staff (thanks Mike) who seem to remember us each time and make every effort to quickly unload and load. Also, if you are looking for a deep tissue massage, Wyatt in the Spa is your man. Also, special thanks to Abe in the Carriage House for reccomending the perfect Burgandy.
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