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“10/07-10/10 stay” 1 of 5 stars
Review of Ramada - New Hartford

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Ramada - New Hartford
2.5 of 5 Hotel   |   141 New Hartford Street, New Hartford, NY 13413   |  
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Ranked #3 of 3 Hotels in New Hartford
Jacksonville, Florida
1 review
“10/07-10/10 stay”
1 of 5 stars Reviewed October 13, 2013

This hotel is seedy....period! Our room's shower stall had black mold in the grout. The breakfast was meager, with no coffee cups available during our three mornings there, only small light plastic juice cups. We reported the lack of cups each day to the staff on duty. When we checked out, we forgot a bathrobe that was hung on the back of the bathroom door. We called from our destination later that same day and reported the missing robe, and were told to call back the next day to speak with the manager. We did so. After several minutes on hold, he asked if he could call us back as the robe was nowhere to be found. Needless to say, we haven't heard back and are out a robe. It appears that the housekeeper may have a new robe. I realize that this is a franchise, but if this is now Ramada's standards, then forget any more of my money as I enjoy me retirement!!

Room Tip: Stay at another hotel!!
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  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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229 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
New York City, New York
1 review
3 of 5 stars Reviewed October 9, 2013

This hotel has a friendly staff, beautiful lobby and breakfast area, plus the wifi is extremely fast juxtaposing our room which was old and worn. They are quite obviously in the process of updating everything. For example, the room had a modern flat panel tv, but wallpaper in the bathroom. When the rooms are finished and the pool is fixed, this will be a very nice and affordable place.

Stayed July 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed September 24, 2013

Not sure what is worse, the bed bug in the draw (got a picture to prove it). Or the mold in the bathroom in several places (pictures to prove it). Or the housekeeping staff that stole a bag of items from my room. Or the extremely rude man at the front desk. Need I go on? Maybe if the hotel updated it's 1970s decor, they might have guests that aren't there as tenants (some get on the school bus outside the front door in the morning). All I can say is stay away!!!!!

  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada - New Hartford

Address: 141 New Hartford Street, New Hartford, NY 13413
Phone Number:
Location: United States > New York > New Hartford
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in New Hartford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada - New Hartford 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
We are minutes away from Utica Business Park and Downtown Utica - NEW 2013 Renovations include full service family-owned italian buffet restaurant, refurbished rooms and lobby area with new hallway lighting. We provide free Wi-Fi throughout the property. We are situated very close to restaurants and shopping districts and a short drive to the Turning Stone Casino. Pets are allowed with 20 USD non-refundable fee per pet per night. Included with the room rate is a complimentary hot breakfast buffet and free amenities. We also cater to disabled guests with easy access and disabled rooms. ... more   less 
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Also Known As:
Ramada - New Hartford Hotel New Hartford
New Hartford Ramada

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