This hotel is seedy....period! Our room's shower stall had black mold in the grout. The breakfast was meager, with no coffee cups available during our three mornings there, only small light plastic juice cups. We reported the lack of cups each day to the staff on duty. When we checked out, we forgot a bathrobe that was hung on the back of the bathroom door. We called from our destination later that same day and reported the missing robe, and were told to call back the next day to speak with the manager. We did so. After several minutes on hold, he asked if he could call us back as the robe was nowhere to be found. Needless to say, we haven't heard back and are out a robe. It appears that the housekeeper may have a new robe. I realize that this is a franchise, but if this is now Ramada's standards, then forget any more of my money as I enjoy me retirement!!
- Official Description (provided by the hotel):
- We are minutes away from Utica Business Park and Downtown Utica - NEW 2013 Renovations include full service family-owned italian buffet restaurant, refurbished rooms and lobby area with new hallway lighting. We provide free Wi-Fi throughout the property. We are situated very close to restaurants and shopping districts and a short drive to the Turning Stone Casino. Pets are allowed with 20 USD non-refundable fee per pet per night. Included with the room rate is a complimentary hot breakfast buffet and free amenities. We also cater to disabled guests with easy access and disabled rooms. ... more less
- Reservation Options:
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- Also Known As:
- Ramada - New Hartford Hotel New Hartford
- New Hartford Ramada