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“Rooms” 2 of 5 stars
Review of Ramada - New Hartford

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Ramada - New Hartford
2.5 of 5 Hotel   |   141 New Hartford Street, New Hartford, NY 13413   |  
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Ranked #3 of 3 Hotels in New Hartford
Rochester
1 review
“Rooms”
2 of 5 stars Reviewed October 31, 2012

Rooms were very old and beat. Cracking tile in bathroom.Poorly lit room.Breakfast in the morning had loosey food and and few choices.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bradc718, Guest Relations Manager at Ramada - New Hartford, responded to this review, November 13, 2012
Thank you for your review expressing the problems you
encountered during your stay at the Ramada Inn. We are aware of many of the issues of which you speak and are working diligently to correct those areas.

At Ramada Inn, we take great pride in our high standards of cleanliness, comfort and customer service.

Unfortunately, you experienced a time when we obviously did not
meet those standards.

My hope is that you will allow us another opportunity to serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

229 reviews from our community

Traveler rating
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See reviews for
87
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
A TripAdvisor Member
1 of 5 stars Reviewed October 23, 2012

The hotel should be torn down. It is poorly maintained, dirty, not furnished with basic necessities (soap for example), and needs to be demolished. I will not stay at another Ramada, ever!

  • Stayed October 2012, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bradc718, Guest Relations Manager at Ramada - New Hartford, responded to this review, November 13, 2012
Thank you for your review expressing the problems you
encountered during your stay at the Ramada Inn. We are aware of many of the issues of which you speak and are working diligently to correct those areas.

At Ramada Inn, we take great pride in our high standards of cleanliness, comfort and customer service.

Unfortunately, you experienced a time when we obviously did not
meet those standards.

My hope is that you will allow us another opportunity to serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada - New Hartford

Address: 141 New Hartford Street, New Hartford, NY 13413
Phone Number:
Location: United States > New York > New Hartford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in New Hartford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada - New Hartford 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
We are minutes away from Utica Business Park and Downtown Utica - NEW 2013 Renovations include full service family-owned italian buffet restaurant, refurbished rooms and lobby area with new hallway lighting. We provide free Wi-Fi throughout the property. We are situated very close to restaurants and shopping districts and a short drive to the Turning Stone Casino. Pets are allowed with 20 USD non-refundable fee per pet per night. Included with the room rate is a complimentary hot breakfast buffet and free amenities. We also cater to disabled guests with easy access and disabled rooms. ... more   less 
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Also Known As:
Ramada - New Hartford Hotel New Hartford
New Hartford Ramada

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