So I must say that there are many times that I am pleasantly supprised in my life but this hotel surprised me and made me love it before I even got there, and did it in a way that I am not used to. I was heading up to the area to visit Woodstock and wanted to spend a nice long weekend with my girlfriend so I thought of the Emerson as I have driven past it several times. I booked it on line which was easy for Saturday thru Monday and then later on we decided we wanted to go up on friday as well. I booked a Regal Suite at the adults only inn (not the lodge) for those 2 nights but when I went to add the extra night I couldn't because there was a wedding there that weekend and they only had a top of the line room which was way out of my price range. I called the next day and spoke to the reservations manager, who was sooooo nice and very friendly. He told me that he would look into some options for me and he then put me in the same upgraded room we had for the original 2 nights for my additional night and only charged me a week day rate rather than a weekend rate to help me save some money. This was above and beyond and made me love the Emerson before I even arrived. I was truly blown away by how nice he was. When we got there, everything got even better. The Inn is beautiful and decorated in a hip Moroccan style with retro art. The room, well I thought I had died and gone to heaven. The bed was one of the most comfortable beds I have ever slept in and the linens were super soft. The room was beautify decorated with a comfy couch, table, lounge chairs and a gas fireplace that was instant on so we enjoyed it 2 nights when it got chilly out. We had our own deck that you could hear the Esopus river right behind the units. The bathroom, well the bathroom was the icing on the cake! I am not someone who really cares about a bathroom as long as the water is hot and the toilet doesn't run, but this one made me rethink what a bathroom should be. It had a 2 person jaccuzi tub (and a real 2 people not 2 sardines in a can) with plenty of hot water. The shower was a Swedish walk in shower with water heads what came from 5 different locations. I think I showers or soaked in the tub 4 times a day simply because it was so nice. We did not eat at the restaurants at the hotel (there are 2 on the property) as we love to go eat all of the organic yummies they have in Woodstock. I thought the weekend might be loud because of the wedding party but we didn't her a peep. The spa at the resort was excellent as well and we took a yoga class one afternoon which was very very good, and peaceful because of the setting. The resort has some great places for a morning walk along the Esopus river right behind it that we enjoyed every morning as we strolled with our morning coffee made right in our room with the Keureg brewer. On the whole I think that this is one of the best hotels I have stayed at both for their excellent customer service all the way around, and for the comfort and relaxation we found in every aspect of the hotel. The only thing I would change (and I am reaching to find something here) would be to add shades or curtains in the room on the two upper windows above the fireplace as I could black out the room except for those two windows. Again, I am nit picking here only because it's the only minor thing I could find on an amazing resort, stay and truly wonderful experience. The Emerson will always be my first choice when I go up to the catskill region again. Thank you to all of the staff there and especially the reservations manager for making our trip truly memorable.