The Emerson Resort & Spa is amazing! It is one of the nicest hotel rooms I have ever stayed in. I am very picky and pay much attention to detail and I have nothing negative to say about these luxuriously appointed rooms. The rooms are decorated in a Moroccan theme with a modern, warm feel. The room is very large, with a fireplace, a balcony, a wine refrigerator, a regular refrigerator fully stocked with liquor, juice, water and sodas.
The same attention to detail and luxury can be seen in the bathroom as well. The large, soaking, jetted tub was relaxing and very clean. The separate shower is a Vichy- overhead and side jets. The towels are plush and top of the line.
The maid came twice a day to tidy up room and replenish towels, etc. Note, this was a holiday weekend and the service was great and consistent.
I called the day before arrival and asked for an early check-in and Shona at the front desk assisted with pleasure. We were able to check in to our room and have full use of all the resort's facilities at no charge by noon. I also requested a late check out 11pm the night before we were scheduled to leave. By the time I woke up and called down to the front desk, Shona, had arranged for us to have a 3pm check-out! Again, this was a holiday weekend and and the resort was at a full capacity but the customer service was warm, attentive and consistent. The other reviews I have read noted that the customer service was lacking- if there were kinks, there are absolutely none now.
The Spa is decorated in a moccoran feel as well and is relaxing and is deserving of the accredition. The staff was professional, helpful and attentive to the needs of myself and my boyfriend. The women's locker room was brand new, clean large Kohler showers, sauna and steam and had full array of products from lotions to hair products.
The Phoenix restaurant is a stand out and compares to those in Manhattan. The attention to detail in the food, the service the decor is apparent immediately. We had a great waiter, John, who happened to serve us both nights of our stay. He remembered what foods we were interested in trying, etc. The bartender, Theresa, remembered our drink order from the previous night and knew not to add fruit to cocktails without even seeing us. This may not seem like something to note, but these are just some of the personal touches and attention to detail that you will receive at this resort. The food has some asian flair and dishes are delicious. The sunday brunch has a large variety of sumptuous foods as well. The buffet breakfast is perfect- all the staples including low fat options.
In previous reviews, I have noticed travelers' negative opinions of the resort. Many of these traveler's were staying at the Lodge which is not connected to the resort (short walking distance away) and is an older property built around 1970's. It is an adirondack style- not luxurious accomodations. It is family friendly and the Catamount restaurant is very cozy, but not "chic" at all and isn't trying to be. The Inn at the Resort is all new and is chic, well decorated with the best furniture, etc imported from all over the world.
The Resort is located between magnificent mountains and the Esopos Creek runs behind the whole length of the resort. The sound is relaxing and adds to the charm of this resort.
If you are looking for a relaxing weekend getaway with a wonderful spa and luxurious accomodations and fine dining- this is it. I hope to be back at the Emerson very soon!
- Official Description (provided by the hotel):
- The Emerson Resort & Spa is comprised of two hotels, three eateries, an Award Winning Spa and an amazing retail component. We are located in the forever Wild Catskill Forest and provide a great escape for all of our guests, especially city dwellers. The Emerson Spa features a menu of Holistic Wellness, both Western Treatment options and Ayurvedic Rituals drawing from Ancient Indian Healing Wisdom. Our Award Winning Spa includes 10 treatment rooms, 1500 square foot Fitness Center, Relaxation Room, Yoga Studio with Instructor led classes, outdoor Jacuzzi, outdoor Pool, well-appointed locker Rooms with Steam, Sauna and Showers. Breakfast is served daily streamside in our beautiful Phoenix Restaurant which is also a stunning event space. The Catamount Restaurant, considered a local landmark offers streamside family dining in a casual setting. Looking for something quick & easy? Our Country Store Cafe offers breakfast and lunch, as well as delicious treats for those with a sweet tooth. Shop at the Emerson and enjoy Catskill Shopping at its best. Our Country Store is a collection of intriguing shops such as The Emerson Outfitter, Ski Shop, Melina's Boutique, Men's Shop, Up Country, Grandma's Boutique, General Store, Velsani Antiques and our Famous Kaleidostore which houses the World's Largest Kaleidoscope. So if you're looking for Ice-skating, Cross Country Skiing, Snow Shoeing, Trout Fishing or Biking the Emerson Resort & Spa is your Mountain Retreat! ... more less
- Also Known As:
- Emerson Resort And Spa
- Emerson Hotel Mount Tremper
- Emerson Resort Mount Tremper