The hotel was clean, and the view spectacular, but:
- When we arrived early (around 1pm) and asked if we could get into the room early we were firmly told "check-in is at 3", even though the parking lot, and presumably the rooms, were vacant.
- We called the desk for the Wi-Fi password, and after 5 minutes of automated hold were disconnected. We called back and after 5 more minutes the machine prompted us to leave a message. We never received a return call.
- When we opened the pullout couch there were no sheets. We checked all closets and drawers ... no sheets. We called the main desk, no answer. When I went to the office, a sign was posted "be back at 9am". (There was also a 2nd sign with the Wi-Fi password)
With so many other choices in Montauk, next time I'll stay elsewhere. Probably the Royal Atlantic next door.
- Official Description (provided by the hotel):
- All new guest rooms and bathrooms as the summer of 2014. Spectacular oceanfront location with spacious sun decks just a few steps to downtown Montauk ... more less
- Reservation Options:
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- Also Known As:
- Ocean Beach Hotel Montauk Ny