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“Staff attitude is awful” 1 of 5 stars
Review of Snug Harbor Marina & Motel

Snug Harbor Marina & Motel
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Snug Harbor Marina & Motel
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3 Star Island Road, Montauk, NY 11954-5126   |  
Hotel amenities
Ranked #30 of 39 hotels in Montauk
Queens
1 review
2 helpful votes 2 helpful votes
“Staff attitude is awful”
1 of 5 stars Reviewed July 31, 2012

I made a reservation for a wedding months in advance, the first girl I spoke to was NOT happy that I only wanted one night, but took the reservation anyway, and definitely made me aware that she was doing me a favor. Then unfortunately I needed to cancel my reservation (providing 2 months notice) and yet again the woman (different woman) was very rude and still charged me a $25 "administration fee". If you're not going to accept reservations/cancellations on line, perhaps you should work on your customer service.

  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Lambertville, New Jersey
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2012

Despite being a bit put off by the dated 70's architecture, once we settled into our room we were very happy & had no complaints. We stayed for 5 nights and found our (pool-side) efficiency to meet all our needs. Nice and roomy with plenty of room for suitcases, golf clubs and we even stored our bikes in the room and they were not in the way. The room was clean and the grounds were well kept. I was worried that the pool area would be noisy late into the night, but no, the pool is closed up quite early.

This is a family-run establishment that is clean and quiet and very decent. I especially liked the fact that you could borrow beach passes from the front desk rather than buying them.

I would happily return here in the future.

Room Tip: The motel has a handful of second-floor rooms with balconies overlooking the marina & harbor. I...
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Stayed July 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yonkers, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 5, 2012

I chartered a fishing boat and stayed here for 2 nights with some friends. I came back and did the same thing the following year. The staff did what they could to help us out with anything we needed. Not the most luxurious place, but reasonably priced. Very nice price compared to other spots in the area. I'm there to fish, not to watch TV and go to a spa. Highly recommended for fisherman. Not recommended for the tightly wound.

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Grove, New York
1 review
4 of 5 stars Reviewed May 21, 2012

I booked an apartment for my 2 fishing partners and I for 2 nights, we rented a slip for the boat and had two great fishing days. The staff was very nice.

I was very suprised by the cleanliness of the apartment and the grounds.
I will be making another reservation to go back with the family.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronx, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 18, 2011

I've been coming to Montauk for about 15 years and have stayed at the Snug for the past 10 years. My husband also has stayed with his friends during their fishing trips out of Montauk Yacht Club. The rooms are clean and comfortable and pretty much up-to-date except for not having Microwaves. The grounds are kept clean and the kids love the playground and the decent size pool. It's basically an adult family environment. It's close to Gin Beach which we love. Great for smaller kids. You can sit all day and watch all the fishing boats coming in and out of the Harbor. The Snug is walking distance to the Lakeside Marina, great Sushi and seafood joint. They also serve breakfast. Close to Gosmans. We like this side of Montauk a little more quaint and out of the busy downtown. I would recommend anyone here.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2011

If your looking for beemers, Benzs, & bentleys then forget it.. This place is rustic Montauk, been around a long time. The location is perfect, New flat screens & comfortable beds.. Pysch!!!! LOL Low key spot!!!

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 17, 2011

I have been going to Montauk for years and, to find a good place to stay is always a challenge. We usually stay on the boat but, as years went on so did the size of the crew/party. We stayed at Snug Harbor this past year and, we are not searching any longer. Staff was great, and the rooms very clean, fairly updated. I think new management is making improvements and most of the dated items are getting modernized. We were a part of a group of 6 and all our rooms had the same quality. I would recommend this to anyone looking for a clean, friendly place on Monatuak Harbor. Also very nice is the ability to leave your boat/trailer there too.

Room Tip: Call ahead and you will be treated well.
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  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Snug Harbor Marina & Motel

Address: 3 Star Island Road, Montauk, NY 11954-5126
Location: United States > New York > Long Island > Hamptons > Montauk
Amenities:
Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #30 of 39 hotels in Montauk
Also Known As:
Snug Harbor Marina Hotel Montauk
Snug Harbor Marina And Motel

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