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“Hampton Inn Middletown NY” 5 of 5 stars
Review of Hampton Inn Middletown

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Hampton Inn Middletown
2.5 of 5 Hotel   |   20 Crystal Run Crossing, Middletown, NY 10941   |  
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Ranked #1 of 7 Hotels in Middletown
West Creek, New Jersey
1 review
“Hampton Inn Middletown NY”
5 of 5 stars Reviewed May 4, 2012

Clean, updated, comfortable, nice staff! Local restaurants within walking distance.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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304 reviews from our community

Traveler rating
    170
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • French first
  • Portuguese first
  • Swedish first
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English first
Elkton, Maryland
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 27, 2012

Was very pleased with the staff. They were extremely helpful and friendly, always a smile on their faces. Close to the interstate and restaurants. Rooms were clean, also had a mini refrigerator, microwave oven and a coffee maker. A variety of food for breakfast. Was very pleased with our stay here and will return for future trips in that area.

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 12, 2012

Clean hotel. Has all you need . Nice rooms. Great staff. My only issues would be the breakfast serving area is a bit small and the guests are a bit on top of eachother getting breakfast when busy. Also the hotel was very hot even for winter. We had to put air conditioner on. However, I would stay here again.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Scotia
Top Contributor
100 reviews 100 reviews
35 hotel reviews
Reviews in 42 cities Reviews in 42 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 30, 2012

Very old style Hampton but very well maintained. Very friendly staff, very clean no complaints. High ways on two sides but not too close so little outside noise and none inside. Good value and short walk to four restaurants.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLTNY, General Manager at Hampton Inn Middletown, responded to this review, April 2, 2012
Thank you from the team at the Hampton Inn Middletown for taking the time to post your review of our hotel. I'm happy to see our wonderful staff exceeded your expectations. Our staff displays HAMPTONALITY everyday and I'm delighted you were able to witness it first hand! We are in the midst of giving our 12 year old hotel a little makeover. Pleast come back soon and let us know what you think.
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Albany, NY
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 16, 2012

I would give it between very good to excellent. The check in process was very good. They do "express" checkout, but to get a zero balance you have to check out.

The hotel is located right off route 17 and there are three restaurants within walking distance of the hotel. There is also a Microtel and a Courtyard in the same area. Just down the street is the Holiday Inn. If you take 17 west to the next exit or so (perhaps 2 to 3 miles) there are plenty of fast food type restaurants - such as Five Guys, KFC, and McDonald's.

My room came with a mini fridge and a microwave. The breakfast is free and comprises of doughnuts, cereal, muffins, toast, waffles, eggs, sausage or homefries. For the hot breakfeast items it is either homefries or sausage. They also have oatmeal and of course coffee and juice. It is pretty standard Hampton Inn breakfast, which is pretty good.

They were in the process of rennovations, which should be done next month, so the fitness center was closed. From the letter it seems like they are renovating the fitness center, so it should be pretty nice. They also have a business center. They also have an outdoor pool.

I had some outside noise and some nearby room noise, but did not cause much distractions or lost of sleep. There are ice machines on each floor and soda machines. Soda is about the same as other hotels - $1.75 for a 20 Oz bottle. One the first floor there is a vending machine with chips that are more reasonable - 65 cents or 1.35 for candy bars.

I would stay here again if I am in the area.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLTNY, General Manager at Hampton Inn Middletown, responded to this review, April 2, 2012
On behalf of our entire staff, thank you for your review and recommendation to other travelers. Your kind words and mention of future visits mean the world to us. If there is anything we could have done to make your stay more enjoyable please let me know. We look forward to your return visit.
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upstate NY
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed March 15, 2012

We stayed here again during a major plumbing problem in our house. So we were here for a week and it became our home away from home. Again, we had a quiet and immaculately clean room. The bed and pillows were comfortable. There was always hot water, plenty of towels and they now put a TV channel guide in the room. Breakfast was even better then I remembered with the addition of fresh blueberries, and hot items like eggs and bacon. Hot tea and cookies were available in the late afternoon. Our room had a microwave and fridge, so we were able to save dinner out leftovers for lunch the next day. The room also had a pull out sofa. Since we were back and forth to our own house so often dealing with workmen, i lost my key three times. The staff were very pleasant about making me a new key, everytime it happened.
They are remodeling the lobby and this had almost no impact on our stay, as breakfast was
served in one of the conference rooms.
I had considered the Marriott, as they have an indoor pool, and we babysit for my granddaughter who would have loved it. But, we decided the Marriott wasn't worth the extra money and they don't provide breakfast. In the end it was a good decision, because we were able to buy a day pass at the Middletown YMCA for $20, and use their huge pool for the afternoon.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLTNY, General Manager at Hampton Inn Middletown, responded to this review, April 2, 2012
Thank you for your review of our property. We are delighted that you choose to stay with us during your plumbing problem. It's great to see you were able to utilize the YMCA for some relaxation during your stay. It was great news to hear you were not affected at all by the renovations. You have to come back and visit us in a few weeks to see the completed product. Feel free to come back and visit us for breakfast one morning. We look forward to seeing you again soon!
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Herndon, Virginia
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 30, 2012

Seemed a bit pricey for an interstate-side hotel on a Wednesday night (as did the other hotels in this cluster, so perhaps there's something special about this location that I didn't know about as a passerby), but once I told them that I'd just stay at the Microtel because their rate didn't match my budget they cut me a deal since it was late at night and they still had rooms. So for $10 more than Microtel I got Hampton Inn quality and Hilton Honors points. The lobby and lounge area were very presentable. Carts were readily available. Our room was nice and clean with a large HDTV. The included breakfast was very good and plentiful. We were quite happy that we decided to stay here. There's a small pool outside that would be a nice perk in season. There are also several restaurants a short walk away including Outback Steakhouse and Blue Martini.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLTNY, General Manager at Hampton Inn Middletown, responded to this review, February 2, 2012
On behalf of our entire staff, we appreciate you taking the time to write your review of our property. I've shared your comments with our staff at our recent team huddle. We hope to see you again the next time you visit Middletown. We're delighted you chose to stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Middletown

Address: 20 Crystal Run Crossing, Middletown, NY 10941
Phone Number:
Location: United States > New York > Middletown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Middletown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Middletown 2.5*
Number of rooms: 127
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Also Known As:
Hampton Inn Middletown Hotel Middletown
Middletown Hampton Inn

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