What you don't know is a lot when it comes to how this hotel sells what they call "Health Club" memberships to the locals for very little money so that the pools and other facilities are so packed that you cannot possibly use them. We recently stayed on a hot summer weekend hoping to use the outside pool and found that there was literally standing room only due to the fact that the gym memberships bring in an unlimited number of families with many kids, most with flotation devices (no one could swim even if they knew how). There were no chairs or towels either due to the hugely oversold gym memberships, which left guests bewildered as to where they were at all. Also the staff was entirely disinterested in this situation. When we did get a towel - second day - and were leaving the pool we asked where to put the dirty towel and they said "Just throw in on the floor." There was not even a garbage bad for dirty towels.
We have stayed here in the past but will not return. The guests are treated like intruders in a neighborhood that they don't live in. Very poor time all around.
- Official Description (provided by the hotel):
- The Hilton Long Island has completed a multi million dollar renovation. The lobby was completely made over and now boasts a brand new front desk and state-of-the-art business center. All guest rooms, suites and corridors were enhanced to meet the expectations of our guests. Guests can work out in a totally revamped fitness center fitted out with state-of-the-art Precor gym equipment. Both guests and locals now can enjoy fine, Mediterranean dining at the brand new basil’s BISTRO or enjoy a glass of world-class wine or cocktail at the new 45-foot bar at basil’s Lobby Bar. For those on the go, there’s basil’s EXPRESS, a fully staffed convenience store offering coffee, Danish, bagels, sandwiches, wraps and other good food ... more less
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- Also Known As:
- Hilton Long Island / Huntington Hotel Melville
- Melville Hilton
- Hilton Melville