Made huge mistake of staying at Royal Inn in Manhasset. room was dirty, tv remote did not work, toilet was child size(not joking, the seat was for a child because the bathroom was so small). The ceiling tiles were filthy, and some were missing. The bathroom light fixture was hanging down. The bed was so hard, i thought it was plywood. The wall paper was peeling from all the walls. The carpet was filthy. The fan in the bathroom was not working.
I went to the front desk after seeing the room. I asked for a refund, and told him that we did not want to stay there. He said there were no refunds. Without questioning what was wrong with the room, He switched us to "a better room".
1)if a better room was available, why was i given that room to begin with?
2)If he knew that room was disgusting, why is it not fixed?
The better room was only slightly better.
Avoid this place like the plague, which may have started at the Royal Inn. Went to Hampton Inn in Westbury on Jericho Turnpike for the remainder of our trip. For $30 more a night, totally worth it. SOOOOOO much nicer
- Also Known As:
- Royal Inn Motor Hotel Manhasset
- Royal Inn Motor Hotel