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“Great Hotel - Fabulous People” 5 of 5 stars
Review of Hyatt Place Saratoga / Malta

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Hyatt Place Saratoga / Malta
3.0 of 5 Hotel   |   20 State Farm Place, Malta, NY 12020   |  
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Ranked #1 of 3 Hotels in Malta
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Great Hotel - Fabulous People”
5 of 5 stars Reviewed September 15, 2013

I stayed here for the first time a few weeks ago when every other hotel in the region jacked up their prices with the races. While its one of the nicer Hyatt Place properties I've stated at what blew me away was the staff.

Everyone from the Front desk clerk who checked in, to the maint person who said hello on my way to the gym and the bus person who picked up my breakfast plates made me feel like they were really trying too make MY stay the best it could be.

I highly recommend this hotel!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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200 reviews from our community

Traveler rating
    131
    52
    9
    4
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Milton, Vermont
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 9, 2013

I stayed at this hotel for one night, just so my mom, sister, and I could go to a concert at SPAC. The hotel was very clean and very nice. I wish our stay was longer so I had a chance to try out all the amenities it offered.

First off, it is right off the highway. It did take us a few minutes to figure out the roundabout you need to go through in order to get to the hotel but once I figured it out it was very simple.

The staff was extremely pleasant when checking in and the lobby area was very nice and clean. There was a fitness center and an indoor pool with a hot tub on the first level. I would have loved to use the hot tub but we didn't have enough time for that.

We were on the fourth floor which was nice. The hallways were very quiet and you couldn't hear guests on the other sides of the walls which was nice. The only problem we ran into was when we first opened the door, there was this very musty/dirty water smell in the room. I quickly turn on the AC to circulate the air and in about ten minutes it was gone. The rooms were very big and spacious. We could have easily fit 6 people in the room as there were two queen beds and a queen sized pullout sofabed. Surprisingly the pullout sofabed was comfortable. I've used them in past hotel stays and some of them are very flimsy and not sturdy at all. This sofabed was actually very sturdy and very comfortable. The room had a mini fridge which was also a nice addition. A microwave would have been nice too if we had stayed longer but it didn't really matter to us for the one night.

There was a nice bar off the lobby that we would have used had we stayed another night or two. The breakfast in the morning was very delicious. It didn't have as many items as I thought but it was enough for me. The breakfast sandwiches were especially tasty on the biscuits. There was also a lot of fresh fruit sitting on the counters throughout the day so I'm assuming you can always help yourself if you want to.

They also have a 24/7 gallery menu so you can order food at any hour which is a very nice setup for some people I'm sure.

The hotel was at most, only ten minutes from Saratoga Springs, and was very close to lots of shopping and restaurants either 10 minutes north or 10 minutes south.

I would definitely stay here again and hopefully next time it will be for a few days.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
massachusetts
Top Contributor
104 reviews 104 reviews
100 hotel reviews
Reviews in 68 cities Reviews in 68 cities
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed September 5, 2013

This was our third time staying at the hotel and as always, it was excellent. I think this is my favorite hotel anywhere. Seriously. The service, the rooms, the beds, the bathrooms, the cleanliness, the food. . . . It can't be beat.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 3, 2013

This hotel though small was very nice. Each room is a suite with L shaped couch, large TV, small refrig, coffee maker and all. Oh yes and lots of nice soft pillows. Offers a nice complimentary breakfast. Even has a small pool and hot tub.
We booked a racetrack package and the shuttle to the track was the best.

Room Tip: We were on the 2nd floor on the back side and it was quiet.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patchogue, New York
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 3, 2013

staff and manager excellent and guest oriented. all services with Hyatt meet our requirements, rooms are fairly spacious and the rooms are quiet. Returning there again in the end of September to conclude business.

Room Tip: 5th floor excellent with King Size beds
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 1, 2013

stayed 2 nights with the family. Uniformly the staff was courteous and helpful. Did not get to the pool but the room was very comfortable and came with a couch and fridge. Location was fine for getting into downtown. No plans of going back to Saratoga, but would recommend the hotel.

Room Tip: enjoyed the 5th floor.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 31, 2013

We loved that this property was on the outskirts of the business of downtown and close enough to get into town in a few minutes. Hotel is clean and very well run. Staff is accommodating and friendly -- everyone goes out of their way to seek to please guests. Breakfast is a nice array of hot and cold offerings. We will be back.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Saratoga / Malta

Address: 20 State Farm Place, Malta, NY 12020
Phone Number:
Location: United States > New York > Malta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Malta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Saratoga / Malta 3*
Number of rooms: 120
Official Description (provided by the hotel):
Saratoga's new all-suite hotel. Down bedding, sectional sofas and 42" HD Plasma TVs in all rooms. Free breakfast and WiFi available. Gallery Cafe features Starbucks coffee, beer& wine service and a variety of grab-n-go snacks and light entrees. State-of-the-art fitness center, heated indoor pool & whirlpool on-site. Only 10 minutes from Saratoga Springs and 20 minutes from Albany, NY. ... more   less 
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Also Known As:
Hyatt Place Saratoga / Malta Hotel Malta
Hyatt Place Malta

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