Stayed at the this hotel for one night with my family while on vacation. The hotel is new, modern and clean. The service was fine with no problems and the rooms were clean and comfortable. The breakfast in the morning was your typical holiday inn fare which was ok. The 2 problems were the pool/spa and the outdoor foul air. The pool was very cold and unheated and the spa was useless as the jets were not suitable for the size of the tub. After a long days drive I was really looking forward to soaking in the hot tub, so I was very upset when it did not work properly. All the jets do is blow bubbles. The maintenence man I spoke to said that it has always been a problem from day one, and that there was no plans to fix it properly. Although it is not the hotels fault the outside air was foul with animal manure. The hotel is built around farmland and the air was just plain foul. The hotel staff told me that this was a constant problem. There is no question that this is the best hotel in Malone, as there are only a few to choose from but there is still room for improvement. Not sure if I would ever come back to Malone, but if I did I would probably stay here again.