We would like to say how much we appreciated the hospitality and superb service that we received at this hotel. When we had no power we were able to get a room at this hotel where we were made to feel very much at home. From the front desk to the housekeeping staff to the terriffic breakfast this was truly our "safe port in the storm" Herma & Don

I can't say enough about my experience. From the minute we checked in the we felt safe. The front desk Tom, Jay, Luis and Tianna helped us. I was an emotional wreck, they said they would try and help and they did. Michael the owner manager is the kindest person I have ever met. He took such good care and interest in us, following up constantly. The rooms are nice and very clean. The chambermaids do a very good job. The breakfast is sufficient, but Maria takes care of you almost as if she is your personal server. I will be here for awhile. My house has been condemed. Being here is the most pleasant part of my day.
Thank you. I truly appreciate everyone.

While checking in early at the hotel and other guests were trying to check out ,the line was a little long there.Tianna was the only receptionist behind the desk trying to take care of the guest and answering the phone. She did call for help but no one showed up to help her. Tianna was extemly nice and held her composure,I know I would have been flustered,she handled each guest and their business as if they were the only ones there. The line moved along quickly and everyone seemed pleased with their service. Our room was doubled booked and Tianna quickly found us another room with free upgrading,since it was the hotels fault. After we were in our room the tv did not work. We called down to the front desk, the man that answered the phone said he would tell maintenance. We left to attend our function when we returned the tv was still not fixed. Called down to the front desk and spoke with Tianna. Within 5 minutes there was a knock on the door, it was Tianna, she came in,fixed the tv,apologized for the delay and left with a smile.You would think I would say I was not happy with my stay, but it was the way Tianna handled all of our concerns and problems that made it an enjoyable stay!

Stayed for a few days due to work bringing me into the Long Beach area and the Allegria hotel was way too expensive. Absolutely loved my rooms and the service I was getting from the breakfast host to housekeeping to front desk. Everything was great except for Tiana the weekend girl...my god what an attitude on her. At least she can multi task by holding "helping" me with a billing issue where she charged my credit card three, yes 3!!!!!! Times. I was livid but at the same she's talking on her cell phone as well as the hotel main phone line. Another time I went to speak to her I even hear her over the phone complaining about the same company she's working for about her not having enough working hours. I must say thank god for the owner for give her the minimum because increasing her hours means a decrease in business for sure. But other than "Miss Personality" (believe me it's nothing nice) everything else was perfect. Rooms were wonderful only other issue was the keys not working all the time but that happens.