While checking in early at the hotel and other guests were trying to check out ,the line was a little long there.Tianna was the only receptionist behind the desk trying to take care of the guest and answering the phone. She did call for help but no one showed up to help her. Tianna was extemly nice and held her composure,I know I would have been flustered,she handled each guest and their business as if they were the only ones there. The line moved along quickly and everyone seemed pleased with their service. Our room was doubled booked and Tianna quickly found us another room with free upgrading,since it was the hotels fault. After we were in our room the tv did not work. We called down to the front desk, the man that answered the phone said he would tell maintenance. We left to attend our function when we returned the tv was still not fixed. Called down to the front desk and spoke with Tianna. Within 5 minutes there was a knock on the door, it was Tianna, she came in,fixed the tv,apologized for the delay and left with a smile.You would think I would say I was not happy with my stay, but it was the way Tianna handled all of our concerns and problems that made it an enjoyable stay!
- Also Known As:
- Holiday Inn Express Lynbrook Hotel
- Holiday Inn Express Lynbrook Hotel Lynbrook
- Holiday Inn Lynbrook
- Lynbrook Holiday Inn
- Official Description (provided by the hotel):
- Our Lynbrook - Rockville Centre hotel is near New York City, JFK and LaGuardia Airports Our hotel, situated on the border of Lynbrook and Rockville Centre, New York, offers a relaxed, suburban setting along Long Island's south shore that is a short train ride away from the excitement of New York City. Guests who stay at our Rockville Centre hotel can take advantage of New York City and other nearby attractions such as Jones Beach and Long Beach, Jones Beach Theater, Belmont Park, Shea Stadium, the Freeport Nautical Mile and Bethpage State Park. Each is within easy driving distance of our Lynbrook, NY hotel. Corporate guests will appreciate that JFK Airport is seven miles away, and LaGuardia Airport is twelve miles from our Lynbrook hotel. The Lynbrook and Rockville Centre business districts, Molloy College, Hofstra University, Rexcorp Plaza and Doar Litigation Consulting are all within six miles of our choice hotel in Lynbrook-Rockville Centre, NY. Business travelers can also take advantage of the 24-hour business center with copy, mail and fax services. During your Lynbrook vacation or business trip, we encourage you to try our complimentary hot breakfast bar. We are also proud to offer complimentary access to the Bally Total Fitness Center while you stay at our Rockville Centre hotel. Book your reservations now to take advantage of our excellent Lynbrook hotel deals and rates. ... more less
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