This weekend was a surprise for my 30th birthday. We arrived at Laguardia airport in the morning on Friday 12/15. After a small misunderstanding with the woman at the front desk. (Our reservation was somehow deleted.) The woman was a little short with us and not very helpful. Once this was cleared up she sent the free airport shuttle to pick us up. It arrived promptly and we were greeted by a very friendly young man. He helped us with all of our luggage and was very pleasant on the way to the hotel. When we arrived, the rude woman on the phone was very pleasant to us in person. She immediately gave us our room even though we were several hours before check in. Our room had a king size bed and was a very good size (for New York) After taking a long nap we woke up and ordered pizza from a nearby pizza delivery recommended by the night desk clerk. It was excellent. The bed was comfortable and the room was quite. We found that the room was in need of a little updating. Also the cleaning could have been a little more thorough. We took the shuttle first thing in the morning to the nearby Subway stop. On the way the shuttle driver stopped so I could pick up a coffee. I found the free shuttle to be very convenient. We would call the hotel a few stops away from our Subway stop. The shuttle driver was always waiting for us. He took us to a grocery store so we could pick up some things for our room. This is not a luxury hotel but for the money, $129 a night in December. It was a great deal. We ate the complimentary breakfast every morning. They had waffles and eggs and was kept up very nice. I am rating this a 3 only because I don't think any Best Western would earn a 4 or 5. For the price I feel that this is a terrific hotel for a trip to New York. We will stay here again in the future! Enjoy!
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