The room was big, clean, and the A/C worked and wasn't too noisy. Included was both an empty fridge and a micro-wave, as well as a new coffee maker and a fully stocked coffee/tea tray. Very nice. The bed was firm, the pillows new. Considering we're talking New York, or at least NY adjacent, very good value for your money.
Very nice multi-national clientele. French, German, Indian - lots of interesting people from interesting places.
Great breakfast: bagels, croissants, donuts, do it yourself waffles, juice, hard boiled eggs, cold cereal. Unexpectedly good for a hotel of this class.
When you arrive the first thing you'll notice is the reek of old cigarettes and the thick bullet proof glass around the receptionist. In the hallways the cigarette smell is much stronger, though in the room there was none at all.
The alarm clock was broken and there was no light bulb in the lamp by the bed. In three days neither of these things were fixed. There was no hot water, but plenty of warm water.
The nearest subway (line 7) is a 20+ minute walk away, and taxis never, NEVER, pass by. The neighborhood is grim. Transmission shops, medical supply stores, gas stations, and the Long Island Expressway. The enormous graveyard across the street was weirdly engaging, especially for Tim Burton fans.
The hotel management is client hostile.
- They will tell you it's a ten minute walk to the subway. It's a ten minute job if you're in good shape.
- They'll tell you they have a free shuttle to the subway, that is on demand with a five minute wait. When you actually need it, it "just left, you just missed it." and it will be back in twenty or thirty minutes. In reality, I waited nearly an hour before giving up. I never saw the shuttle in three days at the hotel.
- DO NOT try to use the shuttle on your last day at the hotel. It is for guests ONLY, and even the morning of your last day (checkout time noon) it is NOT available to you. (If it ever actually shows up. It must, right? My timing was just bad luck, I'm sure.)
- The will tell you they have called a cab for you. Actually, they will call a town car. That means 2x or 3x the cost, if they will even take you. The town car they called for us refused to take us because our trip was too short.
New York is expensive and you can save money staying here. The rooms are good, even if the location is challenging. If you don't ask reception for anything, and don't mind walking a little, you can have a good stay here and save some money.
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- Also Known As:
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- Best Western Long Island City
- Long Island City Best Western
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