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“stay away!” 1 of 5 stars
Review of BEST WESTERN City View Inn

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2.0 of 5 Hotel   |   33-17 Greenpoint Avenue, Long Island City, NY 11101   |  
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Chicago, Illinois
1 review
4 helpful votes 4 helpful votes
“stay away!”
1 of 5 stars Reviewed March 18, 2013

This hotel is something!! It was our last minute book, and we decided to stay here because it was cheap and located pretty close to Manhattan. I am not picky about hotels at all! Clean bathroom, a bed and a friendly personal that's all what I need. I have no worries about this place just because they have Best Western logo. What to say? Don't want toway be a nerd. Everything was old and mediocre around. Staff was not friendly. The only thing that I like was a view from our room - MANHATTAN. Next morning I realized how lucky we are because there is a cemetery across the street right behind the hotel, and I guess you have a big chance to get the room with a different nice view...They suggest you a free shuttle to subway station and back (free round trip once a day). So, it was our last day, we came downstairs to check out at about 10 AM (check out time is 12 PM). It was a heavy rain outside, we've got the check and ask for a shuttle. And guess what, the lady which worked this morning told us that we are not guests because we've checked out and we can't use their shuttle. It was the smile in her face, and it was the only time when I saw someone from hotel's personal smiling here. When we told her that it's ridicules, she suggested us to go away. We asked for a manager, he came and told us the same things. When I pointed to him that it's rude, he told me that I have to respect him and a hotel policy! What? Why do I have to respect you, while you are insulting me in front of your staff? He also said " If I gonna do exception for every person like you I'm gonna be out of business!" They threw us away like a garbage, and didn't even suggest to help us to take a cab or pay for their shuttle! You know what, I was not disappointed or angry I was shocked and couldn't believe that we have this kind of "service" in the US, especially in a hotel with "Best western" logo. I'm gonna write a massage directly to Best Western about this place. Ok, mister Businessman, I'll give you a simple mathematics: yesterday you saved $5, but you lost at least 7 hundred because I'm planing my next trip to NYC in near future. And guess where am I gonna stay? Definitely not in you "Best cemetery view" hotel. Good luck with your business though.

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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215 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Niantic, Connecticut
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 13, 2013

When I saw in the hotel description that this was a repurposed school, I was hoping for a room with a little more character. On the outside, the building looks architecturally interesting, but inside, it houses some of the most generic, boring hotel rooms I've ever stayed in. Carpet, curtains, and bed linens are dated. 37" flat screen on the wall is fed with fuzzy analog cable with spotty service. Internet strength is weak. Parking is scarce. Neighborhood is sketchy, which you will quickly realize when you walk up to the front desk surrounded by bulletproof glass. Housekeeping was just OK. I had no issues checking in (and as a Best Western Diamond Elite member I would be very unhappy if I did) but the few times I walked through the lobby, each time I heard people trying to check in and the front desk clerk arguing with them about whether or not they had valid reservations. Overall, a marginally acceptable alternative to the high rates in NYC, but I'm not sure I would stay here again.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Munich, Germany
Top Contributor
161 reviews 161 reviews
54 hotel reviews
Reviews in 73 cities Reviews in 73 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed February 3, 2013

Hotels in New York City are quite expensive, but this hotel is value its money. You can reach the city quite easily by metro. The neighbourhood is ok, we felt save, but there is not much to see there. The hotel rooms were a bit old but clean. But who stays in the hotel room when visiting New York City?

Stayed April 2012, traveled as a couple
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2013

I'm a seasoned traveler who has never stayed overnight in New York. I was there on business one of many female engineers. My company made the reservations for me and some of you know that can be scary. But I was throughly pleased upon my arrival. As I was approching the hotel on Greenpoint I felt a calmness, The building looked very quiet a little nostalgic like an old coverted convent Very nice. My check-in experience was very nice front desk personel very pleasant the lobby was clean and fresh smelling. My room oh boy very very nice. I do a white sock test on the carpets and they were still clean by the time I went to bed they get a triple AAA for that one. the jucuzzi nice touch bathroom small but the jucuzzi made up for that, flat screen TV a little fuzzzy on a few channels but it was a flat screen microwave 2 fridges wi-fi nice closet space good, plenty of chairs table, view from 3rd floor side entrance picture perfect and the bed very comfortable Staff very nice Didn't get to do breakfast woke up to late. I will surely stay here again the price is right and I felt safe Highly Highly recommended.

Room Tip: Stay in rooms on the odd side low numbers there is a view
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 28, 2012

I have stayed in this hotel with my friend and brother. we stayed in a large twin room with double beds for 5 nights.

The room was good, clean (except underneath the beds), had 2 fridges in it, a safe, plenty of storage, tea and coffee making facilities, which were in a tray in the bathroom, which we didn't mind, the room also had a tiny view of Manhattan(it was overlooking the back of the hotel).

The hotel offered a continental breakfast, served between 7 to 9 am, which was very early for us, but it was a good thing as it helped us to wake up early and take advantage of our short stay in New York. The breakfast consists of coffee, tea, bread, scrambled eggs, doughnuts, cheese, yoghurt, some fruits, butter, waffles and an appliance to make them, and apple and orange juice.

The hotel is about 15 minutes walk from the nearest station, but the hotel offers a shuttle every half an hour, you can use it just once a day, but usually you have to wait longer as most people queue for it, so we were walking to the station most of the time. The nightmare was when there were weekend works at the nearest station and we had to walk all the way to a further one Queens Plaza, which was half an hour away. But once you make it to the station, Manhattan is only few minutes away :)

The area is really quiet, there is nothing to do around, except if you like visiting old cemeteries. The hotel itself faces one called Calvary Cemetery, but if you take a bus towards Brooklyn, you will be amazed by how many cemeteries you find!!! Each has a different architecture. But I found the one nearby the hotel the most special.

The hotel is an industrial area, we walked around in mornings, late nights... I would say that it is safe.

The staff at the hotel are friendly, the cleaners, the ones at the breakfast section...
The reception staff are ok, one of them had a strange vibe and asking her about something seemed like a disturbance to her, I don't remember her name but she was looked Asian (India, Bangladesh..).
When we checked in, the receptionist (a male) did not tell us anything about the shuttle or breakfast, we had to ask...

There is just one lift for the whole building, and it takes so long... We were in the 4th floor.

The breakfast area can be crowded, sometimes you have to wait for a table, but you can take your breakfast to your room.

Above all, I would recommend this place, and I would probably stay in it again if I am part of a group or driving. It is a good value for what you pay.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about BEST WESTERN City View Inn

Also Known As:
Best Western City View Hotel Long Island City
Best Western City View Hotel
Best Western Long Island City
Long Island City Best Western
BEST WESTERN City View Inn Long Island City, New York
Address: 33-17 Greenpoint Avenue, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Long Island City
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #22 of 23 hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN City View Inn 2*
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