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BEST WESTERN City View Inn: Traveler Reviews

2.0 of 5
33-17 Greenpoint Avenue, Long Island City, NY 11101
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172 reviews from our community

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Traveler rating
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    60
    51
    24
    20
Date Rating
Lithuania
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“We expected better hotel”
3 of 5 stars Reviewed November 4, 2012

We stayed in this hotel at the end of our 2,5 week long trip in USA. Actually considering the hotel name we expected a better one. We booked three double nonsmoking rooms in advance, but two of them we got with a strong smoker smell… our friends could change the rooms only next day.
Breakfast is not plenty but enough to start a day in NY. The hotel staff seemed lazy and didn’t show any effort to refill breakfast menu.
The hotel is approximately 15 min. on foot from the metro station. But if you will not walk you can order a transfer at reception. They do it for free. The hotel location is quite good, only 20 min. from Time Square (one change needed)

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask EglePov about BEST WESTERN City View Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baie comeau
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“almost scary”
1 of 5 stars Reviewed October 23, 2012

the front desk clerk was so rude my wife was almost scared, a tall black guy with no manners at all, room are terribles. just dont go there, spend m,ore and go in a better hotel. i hope best western will take care of the problems in this hotel or their name might suffer from it

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask pierrrot about BEST WESTERN City View Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Awful service, worse rooms. Wouldn't stay there for free.”
1 of 5 stars Reviewed October 18, 2012 via mobile

I thought the bulletproof glass surrounding the front desk said something about the neighborhood. But after dealing with the staff, it is more likely they have been shot at by guests, who were tired of being forced to deal with these jerks.
I have never seen, or even heard of, such a ridiculous staff in all my life. I swear I though I was on a hidden camera show, and someone was going to pop out with a microphone any minute, to tell me everything was a joke.
They lost our room reservation, and tried to double charge us fir a pos room that smelled like an ash tray, and broken dreams. I went back down to the lobby, and said we weren't going to stay in that room, and John at the desk said... "So what do you want?" I said, a refund, and a taxi. At 1am we had to book a new hotel using our phones. Take another $50 cab ride across town.
It eventually took over one month to get all our money back, because they tried to keep the money for the first night as a penalty... (for not having the room we reserved two months in advance.)
After 9 separate conversations, between three different staff members, over 37 days, who were all condescending, rude, arrogant, unhelpful, deaf, blind, and all seemed to have brain damage of some sort. (Manager Bibi, Manager Muhammad, Staff member John) I wanted to hang myself out of frustration. I couldn't care less about the money. I just didn't want one dime to go to that business.
I eventually got my money back, and although I am sure it wasn't the fault of Best Western the franchise, it is their responsibility to police and protect their brand, and at the very least, to know who they employ. And a room full of monkeys throwing poo and rotten fruit would make a more helpful and hospitable staff than those pricks. So I will never stay at a Best Western again, for as long as I live.
Thank you for reading, I hope you find a better hotel, that isn't this one.

  • Stayed September 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Alliance4130 about BEST WESTERN City View Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramat Gan, Israel
1 review
1 helpful vote 1 helpful vote
“bad hotel!”
1 of 5 stars Reviewed October 14, 2012

Very bad hotel with bad location, next to a cemetery!!!!!!
Very scary to walk at night in the neighborhood,
There were bed bugs and now my whole family is sick and with allergy.
The hotel is not good at all, do not go there!
Better to pay more money and sleep in Manhattan

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask einav281 about BEST WESTERN City View Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maribor, Slovenia
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Solid hotel with solid price”
3 of 5 stars Reviewed September 16, 2012

Me and my wife have been here for 4 days, and in generaly there is nothning really wrong with hotel. You can not get better hotel for such a solid price.

Pros:
Solid price for NY
average breakfast,
free shuttle BUT only once a day in only one direction!!!
friendly stuff,
15 min walk to nearest metro station

Cons:
- After very long flight we were exausted....at 3-4 am receptionist waked up us with the telephone telling us that there is a car service waiting for us....we must convinsed him that it is misunderstanding and we did not order anything....however he waked up us...
-Spooky district...we rather took a taxi to metro than walk even at day,
-room smelled on cigaretes....even that we reserved nonsmoking room
-a drank woman start screaming very lound at 3am in the reception, but...receptionist did not stoped her at all...
- you can hear almost everything through the walls
- restaurant should be 5 times larger...we were eating in the room

Room Tip: rooms near reception and restaurant are very lound
See more room tips
  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Jure K about BEST WESTERN City View Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about BEST WESTERN City View Inn

Also Known As:
Best Western City View Hotel Long Island City
Best Western City View Hotel
Best Western Long Island City
Long Island City Best Western
BEST WESTERN City View Inn Long Island City, New York
Address: 33-17 Greenpoint Avenue, Long Island City, NY 11101
Phone Number:
Region: United States > New York > Long Island City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #20 of 21 hotels in Long Island City
Price Range: $$
Hotel Class:2 star (2*)
Reservation Options:
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