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“Don't expect more than the minimum.” 3 of 5 stars
Review of La Quinta Inn Queens New York City

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La Quinta Inn Queens New York City
2.0 of 5 Hotel   |   37-18 Queens Blvd, Long Island City, NY 11101   |  
Hotel amenities
Ranked #19 of 23 Hotels in Long Island City
Lasing, MI
1 review
1 helpful vote 1 helpful vote
“Don't expect more than the minimum.”
3 of 5 stars Reviewed July 25, 2010

When I travel to NYC (about once a month), I normally stay in Jersey City. However, my favorite hotels there were sold out so I stayed at La Quinta in Queens. My expectations weren't high and they weren't surpassed.

The first room I was put in was on the first floor. From the other reviews on tripadvisor, I was hesitant about taking a room on the first floor. I was in 105 and it was dark and musty. It was a hot week in NYC, so I turned on the a/c. The odor that came from the unit in the wall was very unpleasant. From the outside of the building, the a/c unit was on ground level. There is an iron gate surrounding that side of the building presumably to protect the air conditioning units. However, it smelled like someone had urinated on it from the outside. When I turned it on, the odor permeated the room. I thought I would be able to tolerate it, but after one night, I requested that I be switched to a higher floor.

I was then put in room 517. This was a great improvement as there was more light and less unpleasant smells. However, it was still musty. There were no light bulbs in the bedside lamp. One of the bath towels should have been retired long ago as the edges were frayed and falling apart.

The amenities in the bathroom are the bare essentials: soap and shampoo. Not even any conditioner. There is free wifi which worked very nicely. But around 10:00 it got very slow. I imagine that's when there was the most traffic on the network.

The hotel is primarily for budget tourists. The breakfast is just the basics: cold cereal, bagels and bread, fruit (not the freshest), coffee, juice, and pre-made egg patties.

There is no parking to speak of; just 3 or four spots in front of the hotel. But getting around is very easy. It is between two subway stops, about three blocks from each. There are also plently of restaurants withing a short walk of the hotel. It is on Queens Boulevard which is a very busy street. The noice did not seem excessive, but you can definitely hear the trains.

The front desk staff was very accommodating when I requested a room change. They were polite and efficient and offered to store my luggage at the front desk while I was at work. The room I was switched to had a rate that was $10 higher than the original room I booked. That wasn't a big deal, but I was not told of the higher rate and did not find out until I reviewed my bill when I checked out.

The rooms are on the small side, but not unusual for NYC standards. There is a refrigerator in the rooms. That is very convenient to keep soda or juice cold.

There is a very modest fitness room. It has a recumbent bike, a treadmill, and one weight machine.

All in all, I would say that the hotel is adequate and has many amenities for a budget-minded traveler. As long as you keep your expectations in check, you should not be disappoitned.

  • Stayed July 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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574 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
London UK
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 22, 2010

The hotel is well placed for the subway to Manhattan. That is probably the best thing I can say. The lobby is cramped and often gives the impression of a left luggage/baggage office. It is not very professional either when you are greeted on arrival by the Owner/manger and front desk clerk eating their dinner behind the desk. The situation being exacerbated by the fact that the meal concerned was of a very aromatic and spicy Asian kind!!!

The double room booked was small and cramped with little room for luggage (perhaps explains the lobby left luggage office? lol). For a building that looks reasonable recent (constructed within the past 5 years?) the rooms are tired and could really do with a bit of TLC and attention to bring them up to a reasonable standard. Just being a bit brighter would probably help. The wardrobe had one of the door handles missing - a sign of poor housekeeping and maintenance. The standard of cleaning was poor to average - dust on hard to reach tops, carpet had bits on, bathroom very mouldy, even found old wrappers and ??? in one of the bedside table drawers! The clock had the wrong time on it. The really irritating thing was the lack of any curtains that could be drawn to shut out the street and other lights. There were net curtains and dress curtains that were for show. This meant that at night the room was very light from outside. Most hotel rooms (in fact I cannot think of one that I have stayed in that hasn't) normally have some form of curtain or blind system that allows the window to be “blacked” out.

The breakfast area is much too tiny for the number of rooms. Many people are either unable to get in or if they do get to get a table. Basically it seems to have been provided to tick a box to enable the hotel to meet the facilities required by the hotel chain. However, the food provided for the breakfast is OK.

One big concern is the hotel's security. No one challenges you when you arrive. This is probably not too uncommon. However, the hotel has no provision for guests to keep any valuables, travel money, passports etc safe. There are no in room safes and they have no safety deposit boxes at the front desk or office. In my view this is a very poor state of affairs and probably nullifies most if not all travel insurance policies should an unfortunate event occur. Again, this is the first hotel in which I have stayed (I have travelled to over 40 of the US states and stayed in dozens if not hundreds of hotels over the past 20 years) that has not offered either one or the other options for guests. I was not even offered the option to use the hotel safe, not that I would have wanted to, preferring my own wits rather than their lax methods.

To summarise the hotel was reasonable value for money but really needs to polish up its act. At the moment income rather than basic service and facilities seem to be the driving force. Without some minor sound basic management and monitoring of the facilities as well as some TLC it can only continue to deteriorate over the next few months and years.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
5 of 5 stars Reviewed July 20, 2010

The place to stay outside Manhattan - Free parking - Near subway.
The rooms are confortable, has an incredible inclusive breakfast (for NY standards) and, did I mention free parking?
Walk-in rate of $115 for 3 adults.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
4 of 5 stars Reviewed June 29, 2010 via mobile

I saved almost have the money allocated for my trip to NYC. the hotel offered 2 queen beds, not double, 5 minute walk to train/subway, 5 minute walk from Pete's Diner (great food). I would say at the hotel every time I stay in NYC. I am very picky when it comes to water ( I have sensitive skin), but the water there seemed very soft and my skin never became dried out. Overall I was extremely pleased with the price and quality of a room I paid for.

  • Stayed July 2010
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 8, 2010

Positives :
Close to Metro route 7.
Good decent breakfast startign at 6.00am until 10.00am so can get an early or late breakfast.
Clean.
Good restaurants around.
Great front desk and nice staff. A value for money.
Round the clock coffee and tea.

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beavercreek, Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 16, 2010

we stay here every year we go to the U.S. Open tennis tournament. We have always had a great stay! The staff is super friendly and knowledgable about how to do things (we stayed here our first time in NY and felt lost at first). The rooms are great they have space, coffee, tv, all you need to be in a space for small amount of time. The breakfast is great! there is plenty to choose from and the atmosphere is friendly!! You are so close to the train where one way is the tennis and the other way is the heart of the city! They have little stores where you can stock up on snacks and drinks, and several delicious restaurants nearby!

Stayed August 2009, traveled as a couple
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NC
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 17, 2010

Rates went from 110 per night to 289 per night because of the volcanoe in iceland. Trash trucks come everynight to empty the dumpsters and its LOUD, usually about 4am. They have Dish Network but it must be received illegally as only about 8 stations work and the rest read "error satellite 119 lost etc" The only positive was the subways about 600' up the hill.

  • Stayed April 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn Queens New York City

Address: 37-18 Queens Blvd, Long Island City, NY 11101
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #19 of 23 Hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — La Quinta Inn Queens New York City 2*
Reservation Options:
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Also Known As:
La Quinta Inn Queens Hotel Long Island City
La Quinta Queens
La Quinta Long Island City
Long Island City La Quinta
La Quinta Inn Queens New York City Long Island City

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