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“Great location, but service not so much” 3 of 5 stars
Review of La Quinta Inn Queens New York City

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La Quinta Inn Queens New York City
2.0 of 5 Hotel   |   37-18 Queens Blvd, Long Island City, NY 11101   |  
Hotel amenities
Ranked #21 of 25 Hotels in Long Island City
New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great location, but service not so much”
3 of 5 stars Reviewed May 28, 2013

Don't get me wrong, the location of this hotel is amazing. It is two blocks away from the train station for the 7 train. It is perfect if you are staying out late, and coming back without being scared. However, the hotel needs to work on its service.

Let me start with the room. Usually, when you enter a hotel room, I know the air is on otherwise it is too stuffy. We got the room in the basement floor, and the air was not on. Result? A stuffy room in which you cannot even open the windows. I don't think the cleaning crew vacuumed the carpet properly because I could see things on the floor, which we didn't put. It was there when we arrived. It was too late when we checked for me to go and complain to the front desk.

Next morning, breakfast. Again basement floor. The layout is cramped. I am not an interior designer but I can definitely put together a layout which won't create immense crowding. The breakfast options are very little. Yes, I know it is a complimentary breakfast, but I have seen better. They do not restock the food items if they run out. Overall, I regretted going to the breakfast area in the morning.

Would not be recommending or coming back to this place. It is a shame considering the amazing location.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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620 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Newcastle (Thornton) Australia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stayed at this hotel on the 7th April. I was a bit perturbed about some of the reviews but all I can say is if you really want to save some money to spend in Manhattan then this is the place to stay. We found all of the staff to be very friendly, the rooms clean and adequate, the included breakfast was good and if you wanted you could take it back to your room if you could not find a table. You could also use the kitchen (micro-wave etc) after hours. There are plenty of eating place very close bye and oh you must try a take out meal from the Butcher shop just up the road and across from the laundry (it was also very cheap). The 7 train from the Lowery St station is a short 5 minute walk and only 15 mins to time square and only $2.50. We will definitely stay there again when new we visit the Big Apple.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pembroke Pines, Florida
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 21, 2013

This hotel is just three blocks from the "7" elevated train, which is just a short ride into Grand Central Terminal and Times Square. Twice we were able to return from Manhattan for a break, shower and change under two hours. Although wifi is slow and their breakfast's orange juice is actually Sunny Delight, I would come back here. Book early for better pricing.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanside, California
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 17, 2013

This hotel is a good place to use as a home base while seeing New York City. It costs a fraction of what a similarly appointed place would cost in Manhattan. The subway (actually an elevated train here) can have you at Grand Central Terminal in a few minutes and Times Square is another couple of quick stops. Our room was not all that quiet, facing the subway and picking up a lot of street noise on Queen's Boulevard, but after a couple of nights we barely noticed it and as the bed was comfortable, we slept well. Breakfast was pretty basic but we supplemented it with extra fruit and Turkish snacks we bought up the street near the 40th Street subway stop. The coffee machine was available all the time, so we had something to wash down the baklava we bought on the way back to our room at the end of the day.

Housekeeping was a bit weird. Every day they left only one washcloth and every day we had to go to the desk and ask for a second one. The bed was made when we arrived but every day after that they just left the blanket and bedspread folded at the foot of the bed. The TV was also left on most days when we got back.

The front desk staff was pretty friendly and helpful in getting tickets and airline boarding passes printed. WiFi was slow at times but usually worked well.

A couple of subway hints: The hotel is pretty much equidistant between the 33rd Street and 40th Street stations. Both involve a lot of stairs so you need good legs. During morning rush hour a lot of people get on at 40th so the train is crowded. A lot of people get off at 33rd, so it was easier to get on there. There are more restaurants and markets near the 40th Street station. That Turkish market is called "Old Castle Fresh Farm".

Another subway hint: Hauling luggage through Penn Station, Times Square or Grand Central is a major hassle. If you come from Newark Liberty Airport you can take the PATH train to World Trade Center and get on the E train. It is the start of the E line, so getting on should be easy. Transfer to the 7 line at Court Square. This involves a fairly long walk through the station but very few stairs and a moving sidewalk for part of it with an elevator to get you to the platform for the 7 line. reverse it to leave. However, there is weekend construction being done on the 7 line and connections don't always work, so check the MTA website!

I would definitely stay here again the next time I visit New York City.

Room Tip: It may help to Ask for a room not facing Queen's Boulevard.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 9, 2013

Easy walk a couple of blocks from the 40th Street / Lowery Station on the number 7 line of the subway (this line also goes to Grand Central Station and Times Square). If you are travelling from Manhattan, you can see the hotel (and the MacDonalds next door) on the right hand side just before the station.
Chose to stay here as when I stayed in Manhattan I had a tiny room, no window, and a shared bathroom down the Hallway. Here, the bed was enormous and the room perfectly comfortable. Had own bathroom and window! Free wi-fi in the room and free continental breakfast (cereal, toast, hot and cold drinks, colourful doughnuts), self service in a room adjacent to reception. Receptionists friendly. When I asked how to get the water to come out of the shower instead of the bath tap (not as obvious as usual) the receptionist took a bath tap out of a drawer to demonstrate so was glad to know I was not the first one!
If you stay here and are using the subway, note that there will either be a circle or a diamond in lights on the outside of each car of the train. If there is a circle, this is a local stopping service. If there is a diamond (happens when travelling during peak-time), this is an express service and the train will not stop at 40th Street / Lowery Station (although you just need to get off at the next station stopped at and cross over to the opposite platform to get where you want to go).

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotterdam, The Netherlands
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 9, 2013

Although not in Manhattan this hotel was the perfect place for us for our trip to New York. Just 15 minutes from Times Square by subway. Good neighbourhood, friendly staff, clean rooms with free internet for everyone, breakfast a little bit sober but ok and otherwise Pete's Grill (or McDonalds) is just around the corner. In Manhattan a hotel like this would cost you double the money so I can recommend this hotel to everyone !

Room Tip: Ask for a room at the back side of the hotel, bacause the Subway (7) train rides very close by and m...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn Queens New York City

Address: 37-18 Queens Blvd, Long Island City, NY 11101
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #21 of 25 Hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — La Quinta Inn Queens New York City 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
La Quinta Inn Queens Hotel Long Island City
La Quinta Queens
La Quinta Long Island City
Long Island City La Quinta
La Quinta Inn Queens New York City Long Island City

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