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“Avoid valet parking like the plague” 2 of 5 stars
Review of Fairfield Inn & Suites New York Long Island City/Queensboro Bridge

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Fairfield Inn & Suites New York Long Island City/Queensboro Bridge
3.0 of 5 Hotel   |   29-27 40th Road, Long Island City, NY 11101   |  
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Ranked #8 of 25 Hotels in Long Island City
Laval, Canada
1 review
1 helpful vote 1 helpful vote
“Avoid valet parking like the plague”
2 of 5 stars Reviewed April 5, 2014

In many ways a decent hotel, but whatever you do, don't use valet parking. They put a scratch in my bumper, in an otherwise immaculate 2013 Honda CRV. The damage is estimated at 4-6 hundred Canadian. When I complained to Marriott, they tried to settle it with 5,000 points, the equivalent of about $50. I was a bit insulted, refused the offer, and as soon as I have used up the existing points in my account, I will be dropping Marriott as my go-to hotel. Decent rooms, decent prices, but if you can't trust staff to do the right thing, well, there must be lots of other good deals out there.

To be fair, I didn't notice the damage until I was back home, so all they have is my word on this. But let's face it, even had I pointed this out to them before I left, the valet would have said the damage had been there before I arrived. The damage was enough that he must have noticed it happening, so he had already lied once by not advising me what he'd done, so why not a second. And they do not go over the car with you at all before parking it, so again, all I would have had is my word. My word is pretty good, I stay at various Marriotts several times a year, and have never tried to swindle them. But I guess that means nothing to these guys. Anyhow, this hotel doesn't appear to have good video surveillance of the parking area, to check on accidents, the valets look a little young and rushed (hopefully the vetting process is not simply, do you have a license?) and obviously they are not to be trusted either to avoid damaging vehicles or to make good if they do. So avoid valet parking. It isn't super cheap, and there appear to be other options available locally.

Other than that, the hotel isn't a bad deal, and if not for the aforementioned car issues, I probably would have been back for a week in November, when I run the NYC marathon. Several elevated trains run right past the hotel, and although I can be a light sleeper, and although I think at least some of them run all night, the noise didn't really bother me. The breakfast area was a bit chilly when I was there - it was cold outside, and the automatic doors and large windows right next to the eating area aren't ideal for cozy eating. However, the room price is decent, for New York, and the one I had was well-maintained and clean. There is very little of anything locally, even at Queensboro Plaza, but there are several train stations a very short walk away, so access to Manhattan is very good.

  • Stayed April 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Boston, Massachusetts
1 review
5 of 5 stars Reviewed April 1, 2014

This Fairfield Inn was a wonderful and affordable option for my recent trip to NYC. The Subway is a block away, and a quick 15 min trip to midtown manhattan. The hotel is clean and the staff was amazing. Everyone on site was helpful and accommodating, if you have a chance to interact with Jasmine at the front desk you will understand what I mean.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Anaheim Hills, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2014

We stayed at the loc for a total of 4 night during a week. The hotel is new but the area is older and going thru re-gentrification of the whole area and a train sta is being built across the street(completion 2015).Saved a lot by being out of downtown but new York is never cheap! The staff are great,( especially Terquone who took the time to show us on a map where all the local subway stations were and how to get to our specific loc).There are 2 ssubway stations about a block away. There is a full breakfast every day and you can even make fresh waffles but the scrambled eggs were very dry and possibly instant. They have their own small bar open at night. Even though this is a new hotel, you can still hear the trains but it's not as loud on the upper floors(15 total). There is parking under the hotel(unk cost ) and might be by valet since the gates were always closed...very safe.

Room Tip: Rooms on the downtown side will be quieter....especially at the higher levels
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Brooklyn, New York
1 review
5 of 5 stars Reviewed March 24, 2014

This hotel is small and cozy. The rooms were very nice and clean. Parking was easy and its very close to transportation (easy commute to the city). It was a affordable price and the staff is amazing. The Breakfast attendant Lysette is the best!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North Andover, Massachusetts
1 review
5 of 5 stars Reviewed March 23, 2014

This Fairfield Inn is a wonderful option for trips to New York City. The hotel is easy to drive to and they offer reasonable parking right at the hotel. There is no need to park in a lot or ramp separate from the hotel. I have stayed at the hotel twice and the hotel staff has been wonderful and accomodating. By not staying right in Manhattan, you can save a lot of money and it is only one block to the subway station for easy access to the City. I travel significantly for work and stay at Mariott properties whenever possible. I would highly recommend this hotel to other travelers visiting New York City.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Coventry, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 23, 2014

We stayed here for 4 nights and were very impressed with the quality of the hotel. Staff were very helpful and polite, the rooms were nicely furnished & spotless (hotel is practically brand new). You can sometimes hear the subway cars but we actually found it quite soothing (certainly quieter than any Manhattan hotel!)
As tourists, we were not sure about the location of the hotel at first, but with a Metrocard we could catch the subway and be in Manhattan in 20 minutes. There are 2 stations nearby - 39th Ave and Queens plaza.
The immediate location around the hotel may not seem brilliant, but we always felt very safe and the area is undergoing a lot of regentrification.
I would score the hotel highly on value for money, especially compared to Manhattan hotels. The complimentary breakfast was also a big plus.

Room Tip: Choose a high floor for the best views
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Timonium, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 21, 2014

This small, but lovely hotel was staffed by friendly and efficient personnel who not only "go the extra mile" but are also efficient and businesslike. The front desk staff ( Jo, Jasmine, Terrance...to name a few) and the breakfast attendents, Jessy and LIsa) as well as an operations Manager Curtis) made me feel like I was at home! The only drawback was lack of food service for lunch and dinner, but I was out every day and most all evenings...so for me it was perfect.

Room Tip: Rooms on upper floors have fantastic view of the City!
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  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites New York Long Island City/Queensboro Bridge

Address: 29-27 40th Road, Long Island City, NY 11101
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi )
Hotel Style:
#6 Family Hotel in Long Island City
#7 Business Hotel in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fairfield Inn & Suites New York Long Island City/Queensboro Bridge 3*
Number of rooms: 152
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Fairfield Inn & Suites New York Long Island City/Queensboro Bridge

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