Stayed at this hotel 9-15 of December and for most parts our stay was very good.
This hotel is in a good location if you want somewhere cheap but still easy to get into Manhattan. Yes, its near a building site and there isn't much local but it took us about 3 minutes to walk to the subway station (we used Queens Plaza). If you get lost like we did, use the big clock tower as a reference as the hotel is located very close to it.
Understandably, some people may find it difficult to sleep due to the train rails running close by however we were in room 601 which looked directly out at the subway and we slept fine every night. The rooms are nicely decorated, maybe let down a little by the bathroom which didn't have great lighting. This made getting ready and doing makeup quite difficult. However, there is a nice, comfortable bed and good T.V. Also a mini fridge and coffee making facilities.
Breakfast is okay, we only ate it 2 out of our 6 nights as it can get quite boring.. but for a free breakfast you can't complain. Only thing which was annoying was that it ended at 9am, since we had been on a long flight would have preferred to eat breakfast later on our first day. Since you serve yourself all the breakfast, including the hot food, we couldn't really see why it only ended at 10am on weekends. There is no room service but you can order takeaways to your room which is nice, theres a range of local takeouts which deliver including Chinese, Italian & American food.
The main thing that I feel let this hotel down is some of the staff (not all, as some were lovely!). We called one day as we were lost and asked for directions to the hotel. The lady who answered the telephone was very rude, abrupt and not helpful at all. We also had some issues with payments which staff dealt with quite rudely.
In all, I think if I was returning to New York at this time of year again, when hotel prices in Manhattan shoot up, I would stay at this hotel again.