Because trust me - the hotel they describe is not the one I visited.
Look - it's a Marriot so it has the usual Marriot amenities and touchs.
But that's where it ends.
Why they even stuck it here is anyone's guess.
1 - It is located in the "hood".
OK - so maybe all of NY looks like a hood to this Texan, but this area is sketchy to say the least. There is nothing charming nor interesting about the area. It's a typical ridden rough, put up wet type of New York neighborhood.
2 - Spacious room? My closet at home has more space. Need an example. Go ahead and book a stay there and try to fit into the desk chair that is only 2 feet from the bed. (2 Full size bed room admittedly) The rooms are tiny. So tiny, that there is only one small dresser, and they have to implant the flat screen TV in the wall to save space. To refer to these rooms as spacious is an insult, and whoever posts such reviews using that reference is obviously on the Marriot payroll.
3 - Parking? Noooooo...how do you feel about parking on the other side of the "street". So that of course means emptying everything from you car that isn't nailed down. If all else fails, you can park on the sidewalk. Super.
4 - "Manhattan View" - Oh come on. Seriously. I was on the 7th floor and there was only a hint of the Brooklyn Bridge far off in the distance. It is by no means any sort of Manhattan view. By any stretch of the imagination.
I would not recommend this location to anyone. You can stay at the Newark Airport, for the same price, have a truly expansive room, and still be within 15 minutes of Manhattan.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 5, 2013
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I am terribly sorry to hear that you had a disappointing stay during recent trip to Long Island City.
At the Fairfield Inn & Suites - Queensboro, we certainly do strive on providing every guest with 100% Satisfaction. Based upon the feedback that you have provided, I am not certain that you stayed at our particular property. Please allow me to address the concerns that you had to clarify any uncertainties as well distinguish the difference between our property and the hotel in which you are describing.
First and foremost, our hotel is centrally located a few blocks away from the Queensboro Bridge / Queensboro Plaza Station. Although some of the area is in its development stages, there are many different businesses and attractions nearby that bring hundreds of visitors to this area daily. With a high flow of commuter traffic, there is authority presence available 24 hours a day.
In regards to our guest rooms, they are definitely spacious in comparison with other New York City rooms. Each one of our guest rooms are equipped with an I-Home docking station, Refrigerator, In-Wall Safe, Complimentary Wi-Fi, & a 32 Inch Flat Panel TV that is mounted on the work desk and not on the wall as mentioned.
For guest parking we do offer a hassle-free Valet Service that is available to each one of our guests 24 Hours a Day. Our parking facility is secured and is monitored by surveillance cameras as well as an attendant 24 Hours a Day. We have 2 areas on property that we utilize to park the vehicles giving us adequate room to accommodate all of our guests that have vehicles. In the event that you do not wish to utilize our Valet Service, there certainly is street parking available throughout the perimeter of the property as well as nearby Parking Garages.
Our City View rooms offer a dynamic view of New York City's Midtown Skyline. These rooms are strategically located on our top 3 Floors for Optimal Views.
As mentioned earlier, there are certainly some differences from the hotel that you described and our particular property. I welcome the opportunity to discuss your review in more detail should you have any additional concerns. Please feel free to reach out to me anytime at Ravi.Persaud@Marriott.Com.
Ravi Persaud I General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.