A couple of us visited NY for the first time and stayed at this hotel as Manhattan was far too expensive. The hotel had only opened in the week we began our stay (November 2012).
The location is ideal and not far from Manhattan for those who choose not to stay in Manhattan. The nearest subway station, Queens Plaza/Queensboro Plaza, is literally a 2-3 minute walk down the road and you can be in Times Sq in 10 minutes. It is a very well connected station allowing you to get to other parts of NY efficiently.
We were kindly greeted by Noel and Chalay upon arrival who really helped get us settled in and understood that it was our first time in NY and so were more than happy to assist us.
The hotel was very clean and we were very impressed with the rooms. The decor was fantastic and modern with the rooms being very spacious and clean. The facilities were excellent including a large flat screen HD TV with lots of channels (sports, news, kids TV etc) and a generously sized shower/bathroom which was immaculate. There was also a generous helping of towels too. The beds were very comfortable and not the cheap, firm beds that can be found in some hotels.
We had breakfast included within our rates and there was a small area on the ground floor from which you have a wide ranging continental style breakfast available. Gaudy was brilliant and she remembered what we wanted to eat and made sure it was available every morning. There was also a bar on the ground floor with a good seating area.
All of the staff went out of their way to assist us with any questions we had and to ensure our stay was pleasant, particularly Noel, Chalay, Louis, Emily and Gaudy.
There was some development work taking place around the hotel and a overhead subway line passing not too far from the hotel which could be heard. But this was not an issue for us.
Overall, I really enjoyed my stay at this hotel and would not hesitate in recommended this hotel to others or booking foy myself personally when I visit NY again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you so much for your wonderful review and recognition of our team members. We are definitely thrilled that you enjoyed your stay and highly appreciative that you shared your experience with us through this medium. We look forward to welcoming you and your friends back whenever your travel needs brings you back to the New York City area!
Ravi Persaud I Assistant General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.