I just stayed last weekend from Thursday 3/21 til Monday 3/25/2013. Everyone was great with excellent service. The place is brand new I heard opened in November. It is super convenient to Manhattan with 2 subway stations very close to the place (both short walks away within 10 mins or less). One has the E,M,R (closer to the hotel) and just a slightly more walk is the N,Q and 7.
The rooms were spacious, beds nice and comfy (just the right firmness), there is direct TV and many channel options. The elevators were very prompt and I loved that you did not have to slide your key card but tap it to the sensor on the door. (Loved it!) When we were missing things or needed things, they were brought promptly to our room. All our questions were answered with courtesy, knowledge and in a friendly manner. Whenever we left and came back we were always greated with a smile and I was by name too.
There was a big school group from Florida but there was still good service. You can hear the subway a little but it is not too distracting as I am a heavy sleeper.
The breakfast was good for the price. We got apples/bananas, packets of oatmeal, 4 choices of cereal-corn flakes, frosted flakes, raisin bran, or fruit loops, 3 brands for flavored yogurt (single serving), heat to serve omelette in pita bread or 2 types of jimmy dean sandwichs with biscuit egg bacon cheese or egg sausage and cheese. There was also OJ/apple juice, coffee , tea, and some pastries. It fueled us for the day.
The place was clean and well kept. Convenient to the subway too. Even when we forgot our toothpaste and couldn't find a shower cap, they promptly provided us with them.
There are 2 computers in the lobby to use and I enjoyed the complimentary wifi throughout the building that you had to renew every 24 hours.
My parents want to stay there again. If you are a light sleeper it might be noisy due to the trains but we are not.