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“Comfort Inn” 4 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   42 - 24 Crescent Street, Long Island City, NY 11101   |  
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415 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Albion Park, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 22, 2013

My family and I had two days in New York, middle of July; we were very happy with the Comfort Inn. The location surroundings is not one of the most exciting but it is very easy to reach Manhattan through the subway, Literally five minutes walk. The people at the reception are very friendly and helpful and the hotel is very clean. We had better time here then the so called five star Caesars palace where staff were rude and not professional. I have no hesitation in recommending the Comfort Inn. You will be happy.

Room Tip: We had the two double bed room, one of the bigger room thy have.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 17, 2013

We were initially skeptical of staying here considering some of the bad reviews on tripadvisor. However, we were pleasantly surprised when we arrived. The staff were very friendly and helpful and could answer all our questions about how to get to and from places. The room was clean and comfortable. We had the window that looked over the scrap/rubbish yard but to be honest - who spends their entire holiday looking out of the window?! So we weren't that bothered! Although at night you could see Manhattan lit up beautifully which was quite a special sight! We never had any noise problems from any other guests and the bed was comfy.
The choice of continental breakfast was adequate for us and we would agree that the breakfast area is very small (about 3 tables for the entire hotel!) so either get there early, or you can take your breakfast back to your room which was fine. The room was cleaned very well every day and there was also a safe to put your valuables in. There are vending machines too if you crave a midnight snack!
The hotel is perfect and affordable for subway transport right into the heart of Manhattan - about 10/15 minutes journey takes you straight to Times Square. The area directly around the hotel is not much to write home about - the only walking in the area we did was to the subway station which was about 3 minutes away.
Overall, if you want affordable, clean accommodation in a great location then this is the place!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milazzo, Italy
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 17, 2013

We stayed in this hotel twice when we first came to New York and the second time when we went back to Italy. The hotel is very close to train stations which will bring you to the heart of the city. It is also accessible to & from the airport. The surroundings have some rubbish but aside from that, the place is recommendable. Breakfast is good compare to other Comfort Inn hotels or under Choice hotels chain we have stayed, they have more choices. The service was good and room is clean. It's no five star so don't expect a 5 star standard. It's comfortable, safe, clean the beast factor is the accessiblity (location)!

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 12, 2013

The price and the location is what makes this hotel great. The hotel is within 2 minutes of walking distance to the 7 train which takes you into the city. We have stayed here both times during our visits to NYC. You want find any thrills here, but you will find a comfortable bed and a clean room.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2013

I had a business trip to NY in June. My last business trip to NY was in Mar. and I was stayed in another hotel in Manhattan, but due to that hotel has neither free-wifi nor breakfast, so I chose Comfort Inn in Long Island City this time. Though I have to take subway to go to my company, but it's very convenient as it's only turn a corner fm the hotel to subway. It has many kinds of delicious breakfast that I enjoyed them much. Then the most satisfying is that the bedding and pillow are VERY VERY comfy! I stayed in a lot of hotels before and Comfort Inn's are most comfy, it's even better than my owns! I slept very well every night and even want to stay longer time as I was not willing to leave those nice bedding and pillows, heeehe~~ Also the staff are very polite and passional, I'm impressed by their high quality service. Comfort Inn in Long Island City will be my 1st choice in future.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 5, 2013

This place is convenient if you want a very affordable alternative to Times Square. Roughly 15 minutes from the hotel door to Central Park, and maybe another 5-8 to Times Square.

Rooms are tiny. Our friends' room literally didn't have room on the outsides of the beds. No real closet to speak of. Typical continental buffet...plus some microwave-type eggs and sausage.

Rooms are up to date, and were clean. Road noise (compared to Manhattan) was not noticeable.

Biggest problem was I have used dozens of hotels / Starbucks / whatever hotspots and NEVER gotten the number of security warnings from Chrome and IE 10.0 explicitly stating their internet was not secure and outside sites could easily be spoofs, etc. I asked three different staff to resolve -- their answer - "ignore the warnings and just hit "OK". Brilliant. So, when my office gets hacked, I'm sure they'll understand. Thus, I couldn't get any necessary work done on site during my week there. Ugh. Even if it's true that it IS safe (?) it's poor customer service, and not acceptable. "Those bedbugs? ignore them...they're safe, too."

Room Tip: Try not to be near the ice makers. Some people were using at 3:00 am two nights and woke us up.
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinnlic, General Manager at Comfort Inn, responded to this review, August 10, 2013
Dear Guest,

Thank you for staying with us and taking the time to share your reviews.

I would like to apologize for any inconvenience during your stay.
Just to avoid misleading our potential guests, I would like to address a few of your concerns:

The security certificate has to be acccepted if you wish to use our hotel wireless network. If you do not do so, it will ofcourse keep popping up each time you try to connect.

While our staff may not be IT specialists, we do have a toll free number to address your concerns.

For our business guests we offer a choice of Wired connetion as well in each guest room.

Unlike Starbucks and other public networks we require all our guests to accept the security certificate, enter the password to connect to the network and then again a username and password to connect to the internet. We believe this is a decent amount security for a hotel network and in keeping with the Choice Hotels High Speed Internet Access requirements.

Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn

Also Known As:
Comfort Inn Hotel
Comfort Inn Hotel Long Island City
Comfort Inn Long Island City
Long Island City Comfort Inn
Comfort Inn Long Island City, New York
Address: 42 - 24 Crescent Street, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#4 Business Hotel in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Official Description (provided by the hotel):
Comfort Inn - Long Island City is located at the base of the famed Queensboro/59th st. bridge that connect Queens to Manhattan. We are just minutes away from Midtown Manhattan. We are located just 1 block away from NYC Subways - which is the best way to get around NYC. Located just 7 miles from LGA and 12 miles from JFK. A great way to stay in NYC without having to pay the high Manhattan prices. Free Wi-Fi, Free Breakfast, Complimentary use of Business Center and Fitness Center, Free Newspapers, Iron/Ironing boards, In-room Safe, In-room coffee makers all come standard with your room. ... more   less 
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