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“Pretty decent until you run into a problem.” 2 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   42 - 24 Crescent Street, Long Island City, NY 11101   |  
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Ranked #13 of 24 Hotels in Long Island City
California
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Pretty decent until you run into a problem.”
2 of 5 stars Reviewed February 4, 2013

Husband and I have stayed here five times for a week at a time, and each time was good enough. The last time we experienced a problem with our reservation (not our fault) and we needed management's help. He yells first (oh boy what a temper!), blamed us for the front desk's mistake, and tried to change his story later when we proved it. We felt so attacked, and were far from home with nowhere else to go. This was days after Hurricane Sandy, and all other hotels were booked. We will not be back. So disappointed :(

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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337 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Chicago, IL
Top Contributor
56 reviews 56 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 9, 2013

I stay at this hotel mainly becuase of the proximity to my place of employment. There are other more expensive options in Manhattan but my stays are usually a few days. The beds are comfortable, rooms clean.

I don't usually bother with the breakfast. If I do it is usually a boiled egg, slice of toast and some juice. It is usually way too crowded in the small space set up to dine.

Elevator is slow. I often use the stairs when possible. Rooms are small but I don't spend too much time in the room.

I've been stayting at this property since they opened in 2003 and they have made some improvements. However, it could be better.

Staff is courtious

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barling, Ar
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 27, 2012

This is a good, safe and affortable. The staff was very helpful and answered all of our questions. The room was very small but clean. The Subway was very close and easy access. There was a deli was located right of the corner by the Inn with good food. The breakfast was good but in a very small area. I would stay there again on our next trip to New York.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 27, 2012 via mobile

My husband and I stayed here for three nights this past weekend, and we couldn't believe that anyone had anything bad to say about this hotel. We stayed on the ground floor (which is cheaper), in a room with one king bed. Yes the room was small, but for the price of the hotel, what more could you ask for? It's clean, the beds are comfortable, staff is friendly, breakfast was decent and the proximity to the subway all combines to make this hotel great. I would recommend it to friends and family, and would definitely stay there again. We had a fantastic time!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed November 25, 2012

We stayed at this hotel for 1 night only, so it's probably not much of experience, but I'll share it anyway:) well, to cut a long story short: it's nice. A comfortable bed, new furniture, dragon-blowing hair dryer, and clothing iron and board (which we didn't need, but it was a pleasant surprise nevertheless) - altogether a good place to stay for 100 USD per night (booked via Priceline). I wouldn't say the neighbourhood is unsafe (as others mentioned here) or really noisy, but the dumpster is right under the window, that's true.
Subway station, however, is 5 minutes walk away, and that's a pretty good advantage. And yes, the staff (all Indian guys as far as I can tell) was extremely friendly!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene, Oregon
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 23, 2012

We picked this hotel to be able to access the subway easily, and it is great for that. Only about 2 blocks to the station. The hotel itself is a very well done Comfort Inn. Staff is very helpful, friendly. Rooms are small, but very clean, comfortable bed, good linen and pillows Bathroom and towels are also clean, Fixtures, furniture, everything is in good shape, not shabby. In room heat/AC works well. Good, well tended breakfast bar. Able to get into Manhattan quickly and only pay a reasonable price. The area around the hotel is industrial, so that means very few retail businesses and very few places to eat: a couple sandwich shops, a Chinese buffet and pizza shop, but all good. Also no decent place to go for a walk. Also, you can hear all the trains and cars, but it is sort of like 'white noise'. So this hotel works well as a good place to sleep and access Manhattan or Queens

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 22, 2012 via mobile

We stayed at this hotel for 5 nights. I booked it via Agoda for 70 USD per night. I wasn't expecting much and i was positively surprised. Very clean and conviniently located. The hair dryer in my room broke down and got instantly replaced. As others mentioned the breakfast area is small but i never had a problem with finding a seat. My only complain is that the heating system is noisy. It won't affect you if you go in the warmer months. Great place if you are on a budget.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 42 - 24 Crescent Street, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#10 Romantic Hotel in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 80
Official Description (provided by the hotel):
Comfort Inn - Long Island City is located at the base of the famed Queensboro/59th st. bridge that connect Queens to Manhattan. We are just minutes away from Midtown Manhattan. We are located just 1 block away from NYC Subways - which is the best way to get around NYC. Located just 7 miles from LGA and 12 miles from JFK. A great way to stay in NYC without having to pay the high Manhattan prices. Free Wi-Fi, Free Breakfast, Complimentary use of Business Center and Fitness Center, Free Newspapers, Iron/Ironing boards, In-room Safe, In-room coffee makers all come standard with your room. ... more   less 
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Also Known As:
Comfort Inn Hotel Long Island City
Long Island City Comfort Inn
Comfort Inn Long Island City, New York

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