This is my first time to write a review for a hotel I have stayed at. My family and I stayed at the Wyndham Garden Long Island City Hotel during our trip to New York July 2013. We did a lot of walking and this trip was when the northeast was having a heat wave. One of the amenities of the Wyndham Hotel is they will pick your party up when you get off the subway which is about 5 blocks from the hotel. The last night we were there we arrived at 430 and called 3 times for a pickup. They never showed. We had walked all day and then we got to walk another 5 blocks in a not so great area to the hotel. Once we arrived we got in the elevator which broke down with us in it for about 30 minutes. There was no air conditioning and no one on site to help. So they called a technician out and when he arrived he got the elevator working. No one from the hotel came to talk to us afterward to ask how we were doing or anything. I went down to the lobby and spoke to the gentleman at the front desk. I explained the issues of no one coming to get us at the subway and about the elevator at which point he smirked and said sorry that won't happen again. He could have cared less. If a hotel does not want to provide shuttle service thats fine. They shouldn't add it to their amenities. I would not stay at this location again.
- Official Description (provided by the hotel):
- Located just minutes from New York City’s midtown, the Wyndham Garden LIC Manhattan View hotel offers guests the perfect proximity to the Big Apple without the hassle or expense of a Manhattan address.This newly built hotel is located in an eclectic neighborhood of Long Island City with views of the city skyline, the East River and the Queensboro Bridge, allowing guests to take a step back and take in the city’s true beauty.Business travelers will appreciate the convenience of the 24-hour Business Center along with free Wi-Fi and copy and fax services. Those who find themselves exploring the Long Island City area can take advantage of the hotel’s complimentary local shuttle, available to take you to the nearby subway. The Wyndham Garden LIC hotel also has an on-site restaurant and a 24-hour fitness center, providing guests the conveniences needed for a comfortable stay. ... more less
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- Also Known As:
- Wyndham Garden Long Island City Manhattan View Hotel New York